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Hotline Tip: The Escrow Company Owes Me Money

New Hotline Resized 3I performed two separate signings for which I was never paid. In both cases, the escrow company was paid by the title company; however, the escrow company has since filed Chapter 7 bankruptcy documents and is unable to pay me my fees. Is there any sort of recourse I can take in order to collect the fees owed to me? – J.N., Berkeley, CA

This is a very unfortunate problem. The first step in order to attempt to rectify the situation would be to write a letter requesting the payment, as this will make your demands clear and provide a potentially valuable paper trail.

If this doesn’t work, the NNA offers a partner discount to, a debt collection service. You can call our Customer Service department at 1-800-876-0827 for further information.

Ultimately, you may need to consult with an attorney to be advised of your legal rights and options.

Hotline answers are based on the laws in the state where the question originated and may not reflect the laws of other states. If in doubt, always refer to your own state statutes. –The Editors

Kelle Clarke is a Contributing Editor with the National Notary Association.


Confronted with a tricky notarization? Unsure how to proceed? NNA members have unlimited access to our expertly trained NNA Hotline counselors to help you with all of your notarial questions. Call (888) 876-0827Monday through Friday, 6 a.m. to 6:30 p.m. PST; Saturday, 5 a.m. to 5 p.m. PST

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