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Hotline Tips

What Are My State's Rules For Disposing Of An Old Notary Seal?

By NNA Staff on January 11, 2019 - An Illinois Notary asks about state laws regarding disposing of an old seal. The NNA Hotline Team answers your questions.

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How Should Signing Agents Record Fees In Their Notary Journals?

By NNA Staff on January 07, 2019 - A Notary Signing Agent asks the best way to record fees for loan assignments in the journal. The NNA Hotline Team has the answer.

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Can I Email Documents To Be Notarized Elsewhere?

By NNA Staff on December 20, 2018 - A bank employee asks if a signer's ID can be verified and the documents emailed to a different location to be notarized. Our NNA Hotline counselors answer the question.

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Can I Use A Stamp To Complete My Journal Entries?

By NNA Staff on December 19, 2018 - A Notary asks if it's OK to use an address stamp to complete journal entries. Our NNA Hotline Team answers the question.

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May I Cross The US Border To Perform A Notarization?

By NNA Staff on December 18, 2018 - A Notary asks if it is permitted to cross the border to notarize documents in Mexico. Our NNA Hotline Counselors answer the question.

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Can My Employer Choose What Notary Tools I Use?

By NNA Staff on December 17, 2018 - A California Notary asks if her employer can require her to use a different seal and journal than the one she purchased. The NNA Hotline Team answers your questions.

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Can Two Document Signers Notarize Each Other's Signatures?

By NNA Staff on December 10, 2018 - A reader asks if two Notaries can both sign a document and notarize each other's signatures. The NNA Hotline Team provides guidance.

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How Do I Notarize For A Deaf Signer?

By NNA Staff on December 03, 2018 - A New Jersey Notary asks if there are special procedures when notarizing for a deaf signer. The NNA Hotline Team has the answers.

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What Certificate Wording Do I Use For Credible Witnesses?

By NNA Staff on November 28, 2018 - A Notary asks if specific certificate wording is needed if a signer is identified by credible witnesses. The NNA Hotline Team has the answers.

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Do I Need To Record Who Issued An ID In My Journal?

By NNA Staff on November 14, 2018 - A California Notary asks if the agency that issued a driver's license needs to be written in her journal. The NNA Hotline Team answers the question.

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