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Terms & Conditions


100% Satisfaction Guarantee within 30 days of the date of shipment on any NNA supply item (physical products).

NNA Seals are guaranteed for the life of your commission. If incorrect supplies are ordered, exchanges will only be made if supplies are returned within 30 days in their original condition. No refunds are provided for “personalized” supplies. All returns require prior NNA approval (including return shipping charges). A $10 shipping/handling charge will be deducted from all returns.

If your commission order cannot be completed after nine months from the original order date OR thirty days from your commission start date, whichever comes first, the NNA is no longer obligated to complete your order and your payment becomes non-refundable.


If, at any time during your first year of active membership, you find that your partnership with the NNA is not right for you, simply call us toll-free at 1-800-876-6827 and we’ll give you a pro-rated refund of your membership dues for the time remaining on your membership term. 

Bonds/E&O Insurance

Bonds cannot be refunded after they have been filed with the county or state. Errors & Omissions insurance may be returned by agreeing to the release of liability clause provided by the NNA returns authorization team.

Seminars/Online Training/Live Scan

The NNA requires 24 hour notice prior to your seminar date to reschedule free of charge. All cancelations made less than 7 days prior to the initial seminar date will incur a $50 processing fee. No shows for a seminar are not eligible for a refund, a $25 fee will apply to rescheduling based on availability of the course at the NNA’s discretion. Exam retakes require a $20 check or money order payable to the Secretary of State at the time of your retest. In the event that you don’t pass the state exam, the NNA will allow you to re-take our seminar training free of charge; however, the state exam fee of $20 is still required for each exam attempt. Online courses will be refunded as long as the online course has not been started. Live Scan services are non-refundable. In the event your State rejects your fingerprint scan, please contact us for further instructions. 

All NNA policies referenced above are subject to change without notice.


Linking to Terms and Conditions


By linking to any page on, you hereby agree to be bound by the following terms and conditions.

  • Links may be text-based using the words: "National Notary Association," or "" Any text description accompanying the link must read:

    "The National Notary Association is the nation's professional Notary organization and serves the professional, educational, career and business needs of Notaries throughout the U.S. Since 1957, the NNA has helped Notaries to serve society responsibly and ethically."

  • Links may be to the home page or any other page of the public area of Links may not be to any area of where access is restricted to NNA members only, including the Member Community, NNA Notary Signing Agent Section and all other restricted-access areas.

  • By establishing a link to, you acknowledge and agree that, other than as set forth herein, all rights to the Licensed Marks, other NNA marks, the content appearing on and the design of belong to the NNA.

  • Frames may not be created around or other techniques used that alter in any way the visual presentation or appearance of

  • You must not misrepresent your relationship with the NNA or present false or misleading impressions about the NNA. No links to may be used in a manner that implies or suggests that the NNA approves or endorses you or any individual or group, any organization or business, any Web site or any goods and services (in all cases, except as the NNA may have agreed separately in writing).

  • The NNA shall have no responsibility or liability for any content appearing within your website. You agree to indemnify and defend the NNA against all claims arising out of or based upon your website.

  • No links may appear within your website if any part of your site contains content or materials that may reasonably be interpreted as defamatory, libelous, obscene, pornographic, profane, deceptive, fraudulent, illegal or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of any third party rights.

  • No use of any NNA logo, mark, slogan, screen shot or copyrighted designs (collectively, "Brand Features") is permitted without prior written approval from the NNA.

  • The NNA reserves the right to amend these linking terms and conditions at any time. By continuing to link to, you agree to be bound to and abide by these linking terms and conditions, as well as other legal terms of use and conditions on, as amended from time to time. All terms and conditions related to the use of will be construed according to the laws of the State of California, United States of America, without regard to its conflict of law provisions.

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