NNA Leadership Leadership Mission and History Certifications National Notary Foundation The Education and Scholarship Fund The Coolidge Notary Memorial Fund The Linda Bazar Breast Cancer Fund Awards Programs NNA Showroom & other on-site services Career Opportunities Milton G. Valera, Chairman Valera has led the Association since 1982 when he became President and CEO of what is today the largest and most respected organization serving U.S. Notaries. In his more than four decades at the NNA, Valera has overseen all of the Association’s major programs that now define the arena of Notary education and support services. Among his greatest achievements is the creation of two influential landmark sets of standards for Notaries: The Model Notary Act of 1984, 2002 and 2010, and their predecessor, The Uniform Notary Act of 1973, and The Notary Public Code of Professional Responsibility. Valera was also the founding Editor and Publisher of the Association’s two flagship member publications – The National Notary magazine and the Notary Bulletin newsletter. In his current role as Chairman, Valera focuses on long-term strategies and governance issues for the Association and all of its service entities. He also serves as President of the NNA’s philanthropic arm, the National Notary Foundation. Before his career with the NNA, Valera worked as a newspaper editor, as well as in marketing and public relations. He earned an Associate in Arts Degree, Journalism, from Los Angeles City College and a Bachelor of Arts Degree, Journalism, from California State University, Northridge. Thomas A. Heymann, President And Chief Executive Officer Since 2012 Heymann has led the National Notary Association which has trained, served and advocated for nearly 200 million Notaries Public since 1957. He also oversees the following enterprises operated by NNA Services LLC: Trusted Notary Solutions for Employers, SigningAgent.com, RealstateBackgrounds.com, and NNASuretyBonds.com, NNA Insurance Services, Inc., the California Notary Association and Immigration Forms Specialist Training & Support. Heymann has more than 40 years of experience in executive management and corporate governance in operationally complex, service intensive environments spanning a variety of industries including education, retail, technology and restaurant. In education he served as Chairman and Chief Executive Officer of Knowledge Learning Corporation, the nation’s largest private provider of early education. In retail, Heymann served as President of Disney Stores, Inc., which included their global presence in retail, online and catalog enterprises. In technology, he has served on the boards of several public technology companies, including MP3.com, Loudeye Technologies, Atari and Tickets.com. Additionally, he was the managing director and co-founder of venture capital firm Digital Coast Ventures. In the restaurant industry, he served as President of The Levy Restaurants and Mastro’s Restaurants, LLC. He earned a Bachelor of Arts degree in economics from Northwestern University.. Deborah M. Thaw, Executive Vice President Thaw has been an integral part of the growth and development of the National Notary Association for over three decades. Her service as the NNA’s Executive Director spanned 23 years before she was elevated to Executive Vice President. She has also served as Executive Director of the National Notary Foundation since 1997. Thaw represented the NNA on several state task forces and contributed significantly to the landmark Model Notary Acts and The Notary Public Code of Professional Responsibility. Prior to joining the NNA, Thaw was a reporter and editor for newspapers in Pennsylvania and Los Angeles, and also did radio broadcast work. She earned bachelor of arts degrees in English and journalism from Syracuse University. Rob Clarke, Chief Financial Officer Rob Clarke handles all facets of financial reporting and analysis as well as cash management activities at the Association. He has several decades' experience in the world of finance and prior to joining the NNA served as Vice President of Finance, Financial Planning and Analysis for Andrews International, the nation’s largest private security firm with $400 million in annual sales. He has a Bachelor of Science degree in accounting and management information systems from California State University, Northridge, and is a CPA. Dave Stephenson, Vice President, CIO/CTO Dave Stephenson brings more than 20 years of technology management experience to the NNA. He has held global management roles with increasing levels of responsibility in applications development, infrastructure, operations, and strategic technology planning. He has built and managed high-performing teams through rapid growth, mergers and acquisitions, and two initial public offerings. Before joining the NNA, Stephenson served on the executive team at Sage Publications and Fox Rent A Car. Prior to that, he held various technical and management positions in Silicon Valley at Kana, Rational/IBM, and Pure Software. He earned his Bachelor of Arts degree from UCLA and his Master of Business Administration degree from Pepperdine. Julie Hertel, Vice President, Human Resources Julie Hertel oversees the NNA’s Human Resources division and is dedicated to creating a productive and engaging work environment through implementing effective HR strategies and processes, and fostering collaborative teams. Hertel brings more than 17 years of HR experience with demonstrated success in organizational development, employee engagement and talent development. Prior to joining the NNA, Hertel served as an Executive Director at Paramount Pictures and before that, she served as Director of Human Resources at Technicolor for 14 years. She attended Saint Leo University and her professional experience covers a wide range of industries including manufacturing, publishing and entertainment. William A. Anderson, Vice President, Government Affairs William A. Anderson is one of the nation’s foremost authorities on Notary best practices, procedures and ethics in the mortgage industry and the real estate closing process. As the NNA’s Vice President of Government Affairs, he identifies, analyzes and follows the scores of bills affecting the notarial profession which are considered each year by the nation’s state legislatures and the U.S. Congress. Anderson also oversees Notary bond and insurance programs and the organization's efforts to promote, professionalize, and elevate the Notary Public office. An expert in Notary law and technology, corporate Notary policies and legislative issues, he has created curriculum and presented Notary education courses in nearly 40 U.S. states. Thomas K. Hayden, Vice President, Marketing Hayden oversees all of the marketing activities for the Association, including strategic initiatives to grow membership. He brings to the NNA over 18 years of marketing and information technology experience with a proven ability to develop and to deliver strategic marketing and technology programs. Prior to the NNA, he was the Director of Marketing Systems for SAGE Publications, a global publisher of Society journals, textbooks, and databases. He has also managed marketing and marketing communication programs for information services, technology, and professional service businesses. Hayden holds a bachelor of arts degree in journalism and marketing from California State University Long Beach. Chris Sturdivant, Vice President, Business Development Chris Sturdivant joined the National Notary Association in 2011, having previously spent 13 years in the mortgage banking and financial industries. He works with corporate clients nationwide, including banks, hospitals, insurance brokerages and retail business service providers. His professional background includes management in both mortgage originations and specialty servicing with major banking organizations including CitiMortgage and Morgan Stanley. He currently oversees the NNA’s Trusted Notary Program which helps mortgage servicers achieve compliance with the OCC Uniform Servicing Standards and increases the professionalism of Notaries in the banking industry. Sturdivant is a graduate of UCLA with a degree in Economics. Kelli M. Barabasz, Vice President, Customer Care Kelli Barabasz has more than 18 years of call center management involving both business-to-business and business-to-customer operations, and is responsible for the oversight of all Call Center Operations. Her experience includes both inbound and outbound operations, and she has managed multi-site operations both on and off shore. She has worked as a Director of Workforce management where she successfully, scheduled monitored and forecasted call volumes and staffing for 3,500 seats and 40 different clients. She is adept at building and managing peak-performance teams. Most recently Barabasz has held positions with SXC Health Solutions and QVC. She is CCC Certified (Call Center Consulting) and a member of various call center organizations including ICMI and the Worldwide Contact Center Professionals organization. Steven Bastian, Vice President, Product Management Steven Bastian is an expert in Notary law and practice with 35 years of professional experience who has contributed significantly to shaping the National Notary Association’s strategic, education and member service initiatives. He is responsible for defining Notary standards of practice and setting learning objectives for the NNA’s education programs with particular emphasis on serving businesses that employ Notaries. Since joining the NNA in 1993, he has worked to develop a strong curriculum in notarial procedures, legal requirements and best practices. He has been instrumental in developing programs to help financial institutions comply with federal mandates and will continue in this role by supporting the NNA’s new Trusted Notary Program. Phillip Browne, Vice President, Communications Phillip Browne oversees the Association’s content marketing, member publications, corporate communications and social media programs with an acute focus on serving, supporting and advocating for Notaries everywhere. He brings to the NNA nearly 20 years of public communications experience with a proven track record of delivering vital news and information to the audiences he serves. An experienced, award-winning former editor and reporter for several daily newspapers and magazines in Southern California, Browne came to the NNA after serving as an Assistant Metro Editor for the Daily News of Los Angeles, and Editorial Director for Zone Communications Inc. At the NNA he is charged with crafting communications programs that reflect the growing importance of notarial standards and practices in strengthening the fabric of consumer protection. He earned a Bachelor of Arts Degree in Communications from California State University, Fullerton. David Aguirre, Director, Operations and Facilities David Aguirre oversees all logistics and supply chain activities for the Association including yearly conference, off-site storage and trade shows. David has over 25 years of logistics and warehousing experience in the retail and private sectors working for companies like Memorex, Targus, Magellan and North Supply where he implemented TQM, JIT, Six Sigma and Best Practice programs just to name a few. He is also APICS (American Production & Inventory Control Society) certified and earned his accreditations for Material Management, Supply Chain, Manufacturing and Transportation at California State University, Fullerton. Maggie Soldano, Creative Director, Marketing Services Maggie Soldano oversees creative development and production of marketing and communication assets and merchandise and is responsible for envisioning, exploring, and developing the visual brand and identity of the NNA. Working both agency and client-side developing communications for brands including Kaiser Permanente, Booz Allen Hamilton, and Discovery Communications, Soldano brings more than 25 years of brand management, marketing communications development, and production management experience to her position. She holds an Associate of Arts Degree in Visual Communications from the Art Institute of Philadelphia and a Professional Diploma in Digital Marketing through the Digital Marketing Institute.