Your Cookies are Disabled! NationalNotary.org sets cookies on your computer to help improve performance and provide a more engaging user experience. By using this site, you accept the terms of our cookie policy. Learn more.

Can I accept patient medical records as proof of signer identity?

Photo of woman with long dark hair on phone. She is looking at papers in her hand. Text on image reads NNA Hotline Tip.

I am a Notary in Massachusetts. Sometimes I get calls to go to a nursing home to notarize a resident’s documents. Often, they don’t have a current driver’s license or other ID. However, the staff there knows the patients, and there are nursing home patient records and photos in their charts. Can I accept those as satisfactory identification for notarization? — M.M., Massachusetts

The answer to your question about satisfactory identification is no. Patient records, even with a photograph, are not acceptable forms of identification for a notarial act under Massachusetts law. In Massachusetts, Notaries may accept identification documents that are current and issued by a state or federal government and contain a photograph and signature of the individual.    

Hotline answers are based on the laws in the state where the question originated and may not reflect the laws of other states. If in doubt, always refer to your own state statutes. – The Editors

Confronted with a tricky notarization? Unsure how to proceed? NNA members have unlimited access to our expertly trained NNA Hotline consultants to help you with all of your notarial questions. Call 1-888-876-0827, Monday through Friday, 5 a.m. to 6 p.m. PST; Saturday, 5 a.m. to 5 p.m. PST.

View All: Hotline Tips

Leave a Comment

Required *

All comments are reviewed and if approved, will display.

Close