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FAQ: What Is Notary Signing Agent Certification?

What is Notary Signing Agent Certification?

If you’re a Notary Signing Agent, or looking to start work in the loan signing field, you’ve probably heard a lot about “Signing Agent Certification” but may not know what that means. Here are answers to some of the most common questions asked about certification for Notary Signing Agents.

What Does 'Notary Signing Agent Certification' Mean?
 

In general, a certification program demonstrates that a Notary Signing Agent has the necessary training and specialty skills required to handle loan document signings for lenders, title companies or signing services. While the details of individual certification programs vary, they commonly cover topics such as how the loan document signing process works, the correct steps to take if a borrower has questions or an issue comes up during the signing, how to properly handle documents containing sensitive information and how to avoid common mistakes such as advising borrowers improperly or failing to obtain necessary signatures on loan documents.

Is Certification Required To Be A Notary Signing Agent?
 

Though certification isn’t mandatory, it is a critical factor companies look for when choosing a Signing Agent for assignments, said Marcy Tiberio, a veteran NSA from Rochester, New York, and owner of Professional Notary Services, Inc.

“Certification is absolutely vital to all Notary Signing Agents, regardless of experience level,” Tiberio said. She explained that when a Signing Agent is certified, it provides the lender assurance that the Signing Agent is fully qualified and won’t make mistakes that could result in lawsuits against the company or the Signing Agent.

What Should I Look For When Choosing A Certification Program?
 

For Signing Agents looking for a certification program, Tiberio recommended looking for a reputable program that is recognized by companies you want to work with. Check out the company websites for their requirements, or reach out to your contacts.

“Lenders and title companies are looking for professionals to be on their team who are knowledgeable about the industry as a whole,” she said. “Make certain the certification gives you a comprehensive overview of your role as a Notary Signing Agent, as well as guidance to where you can find further information and ongoing support and training.”

David Thun is an Associate Editor at the National Notary Association.

Related Articles:

Why Notary Signing Agents Need Background Screenings

Notary Signing Agent Credentials: Making Them Easy To Verify

Borrower Myths About Notary Signing Agents

16 Comments

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Susanne Banister

18 Jul 2016

I am a Notary and am seriously thinking on becoming a Singing Agent. What steps do I need to take and how long does it take.

National Notary Association

20 Jul 2016

Hello. Please see the information on this page to get started: https://www.nationalnotary.org/support/signing-agents/signing-agents

MisterJ

18 Jul 2016

How does a Notary Signing Agent avoid accidental unauthorized practice of law when going over the closing documents with the client? Normally, a notary public is expected to NOT try to explain the documents to the person who is signing.

Rosalia Griego

18 Jul 2016

How do I apply for a notary code?

National Notary Association

21 Jul 2016

Hello. If you're referring to a copy of The Notary Public Code of Professional Resposibility, it is available online here: https://www.nationalnotary.org/knowledge-center/reference-library/notary-public-code-of-professional-responsibility

Odalis Yakelin Perez Castillo

18 Jul 2016

I 'm interest in Signing Agents looking for a certificación programa. Please seding me any information

National Notary Association

21 Jul 2016

Hello. You can start with the information here: https://www.nationalnotary.org/support/signing-agents/signing-agents

Patricia Dillon

26 Jul 2016

I have a certification with another company which is not NNA. Can I put that information on my profile on my NNA membership?.

National Notary Association

26 Jul 2016

Hello. If you're referring to your SigningAgent.com profile, yes-you may enter that information in the "Other Information" section of the profile.

Sue Butler

13 Jun 2017

I have purchased my package, passed my background check. How do I take my test?

National Notary Association

16 Jun 2017

Hello Sue. Please contact our Customer Care team at 1-800-876-6827 and they should be able to assist you.

Denise

30 Oct 2017

Once you're a signing agent how long does it last?

National Notary Association

03 Nov 2017

Hello. If you are asking about NNA Notary Signing Agent Certification, the NNA’s Notary Signing Agent Certification is effective for one year. Lenders and title companies typically require background screenings be performed annually. They want screenings no more than one year old at the time of loan signings. Your Certification date is the date your background screening was completed. Renewing NSAs should be aware that the screening takes 5-15 days, and they should begin the renewal prior to the one-year term to avoid a gap in Certification.

Gloria White

18 Aug 2018

I just take my notrary test for to be certication the questions were not hard but I was so nervous and careless mistakes and Vance's so I have one more time to take it will they give me the same questions again second time

jancona70@gmail.com

28 Mar 2019

Is there an option to renew only my background check or do I have to also buy a package and retake the test??

National Notary Association

29 Mar 2019

Hello. Please contact our Customer Care team at 1-800-876-6827 and they can assist you with the renewal process.

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