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4 tips to grow your Notary business

4 tips to grow your Notary business article

Updated 2-6-23. Growing your mobile Notary business is all about making the right connections. While referrals and recommendations are important, I've also made contacts through strangers I meet through my daily activities, touch base with those I know well and those who are too far to see regularly and reach out to those who gave me the opportunity to provide Notary service.

I have discovered that the way you approach these everyday encounters regularly pays off.

For example, I recently was sitting in the lobby of a medical building, waiting for a doctor who had hired me, and started chatting with the person next to me. My new acquaintance didn’t realize Notaries would travel to a home or an office. After I shared with him what I do, he asked for my card, and the next week he contacted me for services. Not all first meetings result in assignments, however, it is amazing how many times it has for me.

So how can busy Notary professionals leverage these opportunities and make the best use of their time? Here are 4 tips to follow to make the most of your chance encounters. These may seem obvious or timeworn, but sometimes the best advice is common sense.

1. First impressions matter
2. Talk to people
3. Get involved with your community
4. Stay in touch with people

Tip 1: First impressions matter

From the moment you come into contact with someone, you are making an impression. You want to come across as a friendly and competent professional instead of stressed or angry.

We work with people we know, trust and like. The first 2 take some time, however the last one can happen instantly.  Smile! Too often we focus on the immediate task before us, whatever that happens to be, and forget that our face shows whatever frustration, stress, urgency or irritation we are experiencing. We may be puzzling out how we will accomplish something, but the picture our expression paints tells a different story.

Smiling makes you appear approachable, friendly and engaging. Not every connection lead to business, but your positive impression may be recalled down the road, and it will help you stand out.

Tip 2: Talk to people

Be open to conversation and pay attention to what is said.  Everyone wants to be heard, and you can be the one excited to hear what they have to say.

I have many conversations on my way to somewhere else, or while waiting for a client at a public place or office. By the time I leave, I’m often asked for my card because they either use Notaries in their line of work, or they want my information for their own personal use. I don’t even have to offer my card — I’m usually asked first.

Tip 3: Get involved with your community

While it’s always important to be open to the countless daily, casual encounters, I find that getting involved with my community and contributing my skills is a great way to multiply those encounters and make more connections. From those connections, people remember me and call me for my notarial services.

For instance, I volunteer for hospice clients in my town, and the hospice hires me as a Notary for administrative work in their office. The families remember me long after grandma is gone and ask to hire me later. I am also on the board of directors for a senior advocacy organization, and that office refers clients to me who need mobile Notary services.

Tip 4: Stay in touch with people

I have found staying in touch with people in my network has helped me grow my business rather than constantly chasing new clients.  Strengthening weak ties and nurturing my current circle of family and friends reminds them about my Notary services. It also encourages them to refer me to other people they know outside my network, which in turn expands my reach. Sometimes I can even ask if someone in my circle can introduce me to a potential new contact that they know. 

Some examples of staying in touch include the following:

  • Reaching out to friends and acquaintances you haven't spoken to in some time. Refresh the relationship even if just virtual, Lead with reconnecting, if an opportunity comes of it later, that is great.
  • Let friends and acquaintances know you are thinking of them and asking how they are doing. This is especially important these days when we may not physically see those people due to pandemic.
  • Show an interest in the activities of people in your network. I might buy a ticket to an event, or or donate directly to a contact's organization or send a note of congratulation or support depending on what is appropriate.
  • I send thank-you notes to clients to show appreciation for allowing me to serve them.

In the end, I’m most successful when I concern myself with others and see friends instead of strangers wherever I go. I keep a smile on my face, and look for the connection rather than the job, and the work seems to follow.

Laura Biewer owns Coach Me Laura in Modesto, California. She also teaches seminars for the National Notary Association and is a regular presenter at the NNA’s annual Conferences.

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Additional Resources:

Signing Agent Certification


Add your comment

20 Jun 2016

what is the easiest way to find notary work?


20 Jul 2016

There is no 1 easy way. It takes a combination of social media, old school methods like Yellow pages, networking in professional groups, keeping an eye open for opportunities as you meet people, tell everyone you are a notary and available, Check out notary registreis like 123 notary and notaryrotary.

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