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Notary Bulletin

How To Perform A Remote Online Notarization

Updated 1-11-21. Many Notaries have asked how a remote online notarization (RON) actually works. Here’s a step-by-step description of a typical process.

(The following is a general description of a remote online notarization. Please note that RON procedures may vary depending on state laws, and not all states permit Notaries to perform remote online notarizations. For example, California does not permit its Notaries to perform RONs, and South Carolina does not address RON in its Notary laws. Also, some states have passed temporary remote notarization measures due to the COVID-19 emergency that differ significantly from the process described below.)

  1. The signer contacts the Notary or a RON service provider to request a remote online notarization.
  2. The signer’s document is sent to the Notary so it can be signed and notarized. Typically, the document is uploaded in an electronic format such as PDF to the online technology platform used to perform the notarization.
  3. The signer’s identity is screened according to the requirements of the Notary’s commissioning state. This may include answering questions based on the signer’s personal and credit history (KBA), verifying the signer’s identification documents online (credential analysis), the Notary remotely viewing the signer’s ID during the notarization, or other RON identification methods set by statute.
  4. During the remote online notarization, the Notary and the signer communicate online using audiovisual technology — for example, via webcam. The Notary and signer do not meet face to face.
  5. Once the signer’s identity has been verified and all other requirements for the notarization have been completed, both the signer and the Notary must sign the document and the Notary’s seal attached. For electronic documents, this requires electronic signatures and an electronic version of the Notary’s seal.
  6. The Notary records any required information for the Notary’s journal records. The Notary must typically also retain an audio and video recording of the notarization session.
  7. The remotely notarized document is returned to the signer.

Additional RON Information

If you have addtional questions about emergency RON orders issued by states during the coronavirus pandemic, please see also see our urgent RON questions FAQ. You can also see our NNA Knowledge Center Remote Online Notary resources for information on becoming a RON and performing remote online notarizations in various states.

David Thun is an Associate Editor at the National Notary Association.

 

72 Comments

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Hope Carr

24 Dec 2019

I am getting tired of not being able to read NNA articles that are posted on the notary site...

National Notary Association

26 Dec 2019

Hello. We're sorry you are having issues accessing our articles. If you can please contact us at social@nationalnotary.org, and let us know what type of device you are using and what kind of issue you are encountering, we will be happy to try to help you resolve the issue.

Deborah Eyerdam

31 Mar 2020

How do I become an RON notary

National Notary Association

31 Mar 2020

Hello. That depends on what state you are located in. You can find general information here: https://www.nationalnotary.org/knowledge-center/remote-online-notary

tonyahansard69@gmail.com

02 Apr 2020

I am an Ohio remote online notary. You would think during this social distancing and online phase we are operating more in because of the pandemic the business would be booming. Why have I not received one single RON request?

Linda Chong

04 Apr 2020

how do you market for RON signing?

mel carter

04 Apr 2020

WHAT RON PROGRAMS/SOFTWARE WOULD YOU RECOMMEND FOR THESE TYPES OF NOTARIAL SERVICES? I'M IN THE STATE OF VIRGINIA

National Notary Association

06 Apr 2020

Hello. The NNA does not recommend a specific platform or provider; it is up to individual Notaries to decide what platform or provider best meets your needs. A partial list of providers can be found here: https://www.nationalnotary.org/notary-bulletin/blog/2018/06/remote-notarization-what-you-need-to-know however, this list is not complete and does not constitute an endorsement of any of these companies by the NNA.

Gina

06 Apr 2020

Do you have any idea if CA is looking into RON? Are the states that are doing this able to do home loan signings this way?

National Notary Association

06 Apr 2020

Hello. California does not authorize its Notaries to perform RONs at this time.

Celestine Christie

09 Apr 2020

During these trying times, someone needs to change legislation in the state of Georgia informing and requesting of them, that this is and should be an option ... as people are still buying homes, still needed documents notarized, etc.

Lisa

09 Apr 2020

7 1/2 minutes for one doc. I shutter to imagine how long a full re-fi would take. I seriously have to think this one through.

Kathleen Huff

09 Apr 2020

Does KY do RON signings?

National Notary Association

09 Apr 2020

Hello. Yes.

Monica Shepard

10 Apr 2020

And it was only 25.00

Zee

13 Apr 2020

I am looking for online Remote, Electronic And Traditional Notarization I am outside the USA and need my spouse to sign a form that is requeste by a retirement fund Can you direct me how to do that? Thank you for your prompt attention

National Notary Association

15 Apr 2020

Hello. You would need to contact a Notary authorized to perform remote notarization directly, or a RON technology provider that also offers RON services. Please see this article (https://www.nationalnotary.org/notary-bulletin/blog/2018/06/remote-notarization-what-you-need-to-know) for a partial list of remote notarization technology providers and links to their websites. However, please be aware that this is only a partial list and does not indicate endorsement of a specific RON technology provider by the NNA.

Robin

24 Apr 2020

Does Maryland permit RON?

National Notary Association

24 Apr 2020

Hello. Maryland has issued temporary emergency orders authorizing RON. For more information, please see here: https://www.nationalnotary.org/notary-bulletin/blog/2020/03/states-emergency-action-remote-notarization

Nedra

01 May 2020

Hello, I am currently a notary and would like to be able to provide RON services as well. How would I go about that process for the State of Florida

National Notary Association

04 May 2020

Hello. Please see this link for information: https://www.nationalnotary.org/knowledge-center/remote-online-notary/how-to-become-a-remote-online-notary/how-to-become-a-remote-online-notary-in-florida

Louis Lamannis

04 May 2020

Has anyone in Minnesota actually completed a full Refinance closing using RON through a Signing Service.... and could you let us know Your opinions on the pitfalls and Plus's of the service!

Michael Harris

04 May 2020

This was the first demonstration that I have seen on RONs - helps. I still do not like the concept. I also have concerns about long refi packages. How does this work with multiple signers?

Kelly Charpenet, CA Notary Public

06 May 2020

WTF, California! Get with "it!"

Cheryl J. Ross

07 May 2020

In the state of Missouri, they have provided us with authorization to do RON. But the companies we have to get approvals from, is stating they have a back long of 30 days to assist with getting started on their platform. I suspended my service due to an abundance of caution. I miss the money and the interaction, but I love my life more.

Rose Hedrick

11 May 2020

Does Montana recognize RON? Please give me an example of 'web-cam' and alternative. Thank you.

National Notary Association

12 May 2020

Hello. Information on performing RON in Montana, along with a partial list of approved technology providers, can be found at the Secretary of State's website: https://sosmt.gov/notary/technology-based-notarization-remote-r-o-n-ipen/

edithsmithrealty@yahoo.com

12 May 2020

Hello, I am currently a notary and would like to be able to provide RON services as well. How would I go about that process for the State of Texas

National Notary Association

13 May 2020

Please see here for more information on how to become a Texas Remote Online Notary: https://www.nationalnotary.org/knowledge-center/remote-online-notary/how-to-become-a-remote-online-notary/how-to-become-a-remote-online-notary-in-texas

Tonnie McGee

16 May 2020

That RON is great I can't wait to try it.

cmgorgoni@gmail.com

16 May 2020

does the state of Nevada do RON?

National Notary Association

18 May 2020

Hello. A registered Nevada Notary who meets all state requirements may perform RONs. Please see here for more information: https://www.nvsos.gov/sos/licensing/notary/enotary-faqs

Mercedes

19 May 2020

I can I perform marriage ceremonies via RON?

National Notary Association

20 May 2020

Based on what you’ve described, we think it would be best if you contacted our Hotline team by phone and provided them with a more detailed description of the situation. The NNA Hotline: 1-888-876-0827 Mon – Fri: 5:00 a.m. – 7:00 p.m. (PT) Saturday: 5:00 a.m. – 5:00 p.m. (PT) If you’re not an NNA Member or Hotline Subscriber, they will provide you with a one-time courtesy call.

Chris Craft

21 May 2020

I am a notary for the state of Texas. Can I notarize online for any state or country once i register for RON?

National Notary Association

27 May 2020

In order for a Texas Notary Public to perform a remote online notarization, the Notary must be physically located within the boundaries of Texas at the time of notarization. However, the signing party may be located anywhere.

Vince

15 Jun 2020

Arizona is now allowing notaries to apply for a Remote Online Notary license, however their rules state that you can't charge more than $10. Based on my research, $10 is about the minimum charge for technology needed to do RON through the various providers, so in essence it would be unprofitable for an Arizona notary to do RON. Any idea on how to make the Secretary of State aware of this issue?

National Notary Association

17 Jun 2020

You can contact the Secretary of State's office at this web page: https://azsos.gov/about-office/contact-us

Andrea

14 Jul 2020

If I am a Texas resident, operating a business/facility in Texas, can a Florida notary remote/audio-video notarize my document? Or do I have to use a Texas notary?

National Notary Association

17 Jul 2020

Hello. You may wish to consult with an attorney to ask if there are any special requirements or restrictions that would prevent you from using a Florida remote Notary to perform the notarization.

Sandy Summers

21 Jul 2020

who do I contact to become a RON in Texas?

National Notary Association

22 Jul 2020

Hello. You can find detailed information on how to become a Texas RON here: https://www.nationalnotary.org/knowledge-center/remote-online-notary/how-to-become-a-remote-online-notary/texas

Nefrintina Hawkins

22 Jul 2020

Hello. I am in Texas how do I become a RON? What the link to get started

National Notary Association

24 Jul 2020

Here you go: https://www.nationalnotary.org/knowledge-center/remote-online-notary/how-to-become-a-remote-online-notary/texas

Alex Santos antos

31 Jul 2020

I am a registered mobile notary for both NJ and PA. Neither do RON'S, but have acknowledged a temporary approval due to the pandemic. How do I apply for the RON if it's not on your website? Is it good for Apostille? How long would the RON be good for, especially if I want to add it to my repertoire?

National Notary Association

31 Jul 2020

Hello. Details about New Jersey and Pennsylvania's emergency rules can be found here: https://www.nationalnotary.org/notary-bulletin/blog/2020/03/states-emergency-action-remote-notarization

Riaz

27 Aug 2020

Does MN allow RON? Where can I learn.

National Notary Association

03 Sep 2020

Hello. For information on becoming a remote online Notary in Minnesota, please see here: https://www.nationalnotary.org/knowledge-center/remote-online-notary/how-to-become-a-remote-online-notary/minnesota

Fred Johnson

31 Aug 2020

I am in Los Cabos Mexico and need a document notarized. I need this document to be notarized and sent to my RE agent in Idaho.

Miggy

01 Sep 2020

What is an e-sign refi via docusign? How do I go about performing one?

prbarrett1@comcast.net

01 Sep 2020

How do I become a RON in New York since it is only temporry

National Notary Association

01 Sep 2020

Hello. Please see here for more information: https://www.nationalnotary.org/knowledge-center/remote-online-notary/states-that-allow-temporary-remote-notarization

Michael R Glatfelter

06 Oct 2020

I am RON certified in Florida. I have a digital certificate. I tried to do a RON but now have to pay for signature verifications. I am confused. What can you do to clear this up? I have spent a lot of money getting the authorization and the digital cert through Docverify. Thanks.

National Notary Association

08 Oct 2020

Hello. We're sorry, but we're not clear what you mean by "have to pay for signature verifications"-can you please explain in more detail what you mean by "signature verifications" and what agency is asking you to pay for this, please?

Mary Chumbley

04 Nov 2020

How should an NSA handle Funds when conducting a Remote Online Notarization for mortgages?

National Notary Association

10 Nov 2020

Based on what you’ve described, we think it would be best if you contacted our Hotline team by phone and provided them with a more detailed description of the situation. The NNA Hotline: 1-888-876-0827 Mon – Fri: 5:00 a.m. – 7:00 p.m. (PT) Saturday: 5:00 a.m. – 5:00 p.m. (PT) If you’re not an NNA Member or Hotline Subscriber, they will provide you with a one-time courtesy call.

svadams82@gmail.com

20 Nov 2020

Hello. I am a remote notary and I just received my certificate for signing agent. If I got another bond for $15K along with the bond I currently have for $10K would that cover me for the $25K bond I need for signing agent or do I have to get a separate bond for that? Also, once I get the background check done will that then completely certify me as a notary signing agent?

National Notary Association

04 Dec 2020

Hello. Please see this page for an FAQ about becoming a Signing Agent: https://www.nationalnotary.org/signing-agent/nsa

SUMBLEYINA@HOTMAIL.COM

03 Dec 2020

How do we charge for RON (GNW)? And do we charge for additional seal and how much? I am in Wisconsin.

National Notary Association

04 Dec 2020

Hello. In Wisconsin, “A notary public may charge no more than $25 to perform a notarial act for a remotely located individual” (WAC DFI-CCS 25.6).

Yolanda Adams

18 Jan 2021

I know RON is not legal in CA. However, I'm still curious about it. Your article very briefly mentions the notarial journal. My question is: For those states that do allow RON and require journal entry, how is that journal entry accomplished? Is it an electronic journal? If so, what are the safeguards on that electronic journal for privacy and perpetuity?

National Notary Association

21 Jan 2021

Hello. Please see this article for more information about RON journals: https://www.nationalnotary.org/notary-bulletin/blog/2020/09/faq-remote-online-notarization-journals-and-recordings

Cherie Hanson

18 Jan 2021

Hi , I live in California where RON isn’t allowed . Can I get my commission in other states as well , like Arizona for an example ? If so then can I preform a Ron loan document signing where the person lives in Arizona and I live in California ? Thank you

National Notary Association

21 Jan 2021

Hello. You would not be eligible for an Arizona Notary commission unless you are either a resident of Arizona state for income tax purposes and claim your Arizona residence as the primary residence on state and federal tax returns, or are registered to vote in Arizona (ARS 41-312.E). Also, AZ Notaries authorized to perform RONs may only perform remote online notarizations while the Notary is physically located in Arizona.

Andreasallen03@gmail.com

23 Jan 2021

Is there RON in Illinois? If so, how can I become one?

National Notary Association

26 Jan 2021

Hello. Illinois currently has temporary emergency rules for remote notarization in place. For more details, please visit here: https://www.nationalnotary.org/knowledge-center/remote-online-notary/states-that-allow-temporary-remote-notarization#Illinois

Constance Hawthorne

11 Feb 2021

Hello: I will be a Notary soon. Is there a course for RON's that I can take? If I am a RON do I need a business license or can I work for an employer, eg Title company? There is so much information online, I need a good place to start. Any assistance you can provide would be greatly appreciated.

National Notary Association

12 Feb 2021

Hello. You can find more information here: https://www.nationalnotary.org/knowledge-center/remote-online-notary/how-to-become-a-remote-online-notary

Gibsonaliciaj@gmail.com

12 Feb 2021

Hello. I am new to being a Notary Public and have also just completed my NSA certification. Due to Covid my state of NH has temporarily granted online Notarization. I am looking to complete the RON certification and it will not allow to be to take the course even though it is granted for my state. Is there anotherway to get this certification?

National Notary Association

25 Feb 2021

Hello. You can find information on performing remote notarizations under New Hampshire's temporary authorization here: https://www.nationalnotary.org/notary-bulletin/blog/2020/03/states-emergency-action-remote-notarization#NewHampshire

octaviamcfarland@yahoo.com

01 Mar 2021

How can I get a person on the phone? I have made numerous attempts to reach customer service but at no avail. My hold times have been over 30' and still unable to speak with customer service. I have not received my stamp and log manual? Please advise.

National Notary Association

01 Mar 2021

Hello. We're sorry for any delays you've encountered. We've forwarded your message to Customer Care and asked if they can contact you to provide assistance.

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