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How To Perform A Remote Online Notarization

Updated 4-27-20. Many Notaries have asked how a remote online notarization (RON) actually works. Here’s a step-by-step description of a typical process.

(The following is a general description of a remote online notarization. Please note that RON procedures may vary depending on state laws, and not all states permit Notaries to perform remote online notarizations. Also, some states have passed temporary remote notarization measures due to the COVID-19 emergency that differ significantly from the process described below.)

  1. The signer contacts the Notary or a RON service provider to request a remote online notarization.
  2. The signer’s document is sent to the Notary so it can be signed and notarized. Typically, the document is uploaded in an electronic format such as PDF to the online technology platform used to perform the notarization.
  3. The signer’s identity is screened according to the requirements of the Notary’s commissioning state. This may include answering questions based on the signer’s personal and credit history (KBA), verifying the signer’s identification documents online (credential analysis), the Notary remotely viewing the signer’s ID during the notarization, or other RON identification methods set by statute.
  4. During the remote online notarization, the Notary and the signer communicate online using audiovisual technology — for example, via webcam. The Notary and signer do not meet face to face.
  5. Once the signer’s identity has been verified and all other requirements for the notarization have been completed, both the signer and the Notary must sign the document and the Notary’s seal attached. For electronic documents, this requires electronic signatures and an electronic version of the Notary’s seal.
  6. The Notary records any required information for the Notary’s journal records. The Notary must typically also retain an audio and video recording of the notarization session.
  7. The remotely notarized document is returned to the signer.

Additional RON Information

If you have addtional questions about emergency RON orders issued by states during the coronavirus pandemic, please see also see our urgent RON questions FAQ. You can also see our general state RON FAQ for a list of states with permanent RON statutes in place.

David Thun is an Associate Editor at the National Notary Association.

 

38 Comments

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Hope Carr

24 Dec 2019

I am getting tired of not being able to read NNA articles that are posted on the notary site...

National Notary Association

26 Dec 2019

Hello. We're sorry you are having issues accessing our articles. If you can please contact us at social@nationalnotary.org, and let us know what type of device you are using and what kind of issue you are encountering, we will be happy to try to help you resolve the issue.

Deborah Eyerdam

31 Mar 2020

How do I become an RON notary

National Notary Association

31 Mar 2020

Hello. That depends on what state you are located in. You can find general information here: https://www.nationalnotary.org/knowledge-center/remote-online-notary

tonyahansard69@gmail.com

02 Apr 2020

I am an Ohio remote online notary. You would think during this social distancing and online phase we are operating more in because of the pandemic the business would be booming. Why have I not received one single RON request?

Linda Chong

04 Apr 2020

how do you market for RON signing?

mel carter

04 Apr 2020

WHAT RON PROGRAMS/SOFTWARE WOULD YOU RECOMMEND FOR THESE TYPES OF NOTARIAL SERVICES? I'M IN THE STATE OF VIRGINIA

National Notary Association

06 Apr 2020

Hello. The NNA does not recommend a specific platform or provider; it is up to individual Notaries to decide what platform or provider best meets your needs. A partial list of providers can be found here: https://www.nationalnotary.org/notary-bulletin/blog/2018/06/remote-notarization-what-you-need-to-know however, this list is not complete and does not constitute an endorsement of any of these companies by the NNA.

Gina

06 Apr 2020

Do you have any idea if CA is looking into RON? Are the states that are doing this able to do home loan signings this way?

National Notary Association

06 Apr 2020

Hello. California does not authorize its Notaries to perform RONs at this time.

Celestine Christie

09 Apr 2020

During these trying times, someone needs to change legislation in the state of Georgia informing and requesting of them, that this is and should be an option ... as people are still buying homes, still needed documents notarized, etc.

Lisa

09 Apr 2020

7 1/2 minutes for one doc. I shutter to imagine how long a full re-fi would take. I seriously have to think this one through.

Kathleen Huff

09 Apr 2020

Does KY do RON signings?

National Notary Association

09 Apr 2020

Hello. Yes.

Monica Shepard

10 Apr 2020

And it was only 25.00

Zee

13 Apr 2020

I am looking for online Remote, Electronic And Traditional Notarization I am outside the USA and need my spouse to sign a form that is requeste by a retirement fund Can you direct me how to do that? Thank you for your prompt attention

National Notary Association

15 Apr 2020

Hello. You would need to contact a Notary authorized to perform remote notarization directly, or a RON technology provider that also offers RON services. Please see this article (https://www.nationalnotary.org/notary-bulletin/blog/2018/06/remote-notarization-what-you-need-to-know) for a partial list of remote notarization technology providers and links to their websites. However, please be aware that this is only a partial list and does not indicate endorsement of a specific RON technology provider by the NNA.

Robin

24 Apr 2020

Does Maryland permit RON?

National Notary Association

24 Apr 2020

Hello. Maryland has issued temporary emergency orders authorizing RON. For more information, please see here: https://www.nationalnotary.org/notary-bulletin/blog/2020/03/states-emergency-action-remote-notarization

Nedra

01 May 2020

Hello, I am currently a notary and would like to be able to provide RON services as well. How would I go about that process for the State of Florida

National Notary Association

04 May 2020

Hello. Please see this link for information: https://www.nationalnotary.org/knowledge-center/remote-online-notary/how-to-become-a-remote-online-notary/how-to-become-a-remote-online-notary-in-florida

Louis Lamannis

04 May 2020

Has anyone in Minnesota actually completed a full Refinance closing using RON through a Signing Service.... and could you let us know Your opinions on the pitfalls and Plus's of the service!

Michael Harris

04 May 2020

This was the first demonstration that I have seen on RONs - helps. I still do not like the concept. I also have concerns about long refi packages. How does this work with multiple signers?

Kelly Charpenet, CA Notary Public

06 May 2020

WTF, California! Get with "it!"

Cheryl J. Ross

07 May 2020

In the state of Missouri, they have provided us with authorization to do RON. But the companies we have to get approvals from, is stating they have a back long of 30 days to assist with getting started on their platform. I suspended my service due to an abundance of caution. I miss the money and the interaction, but I love my life more.

Rose Hedrick

11 May 2020

Does Montana recognize RON? Please give me an example of 'web-cam' and alternative. Thank you.

National Notary Association

12 May 2020

Hello. Information on performing RON in Montana, along with a partial list of approved technology providers, can be found at the Secretary of State's website: https://sosmt.gov/notary/technology-based-notarization-remote-r-o-n-ipen/

edithsmithrealty@yahoo.com

12 May 2020

Hello, I am currently a notary and would like to be able to provide RON services as well. How would I go about that process for the State of Texas

National Notary Association

13 May 2020

Please see here for more information on how to become a Texas Remote Online Notary: https://www.nationalnotary.org/knowledge-center/remote-online-notary/how-to-become-a-remote-online-notary/how-to-become-a-remote-online-notary-in-texas

Tonnie McGee

16 May 2020

That RON is great I can't wait to try it.

cmgorgoni@gmail.com

16 May 2020

does the state of Nevada do RON?

National Notary Association

18 May 2020

Hello. A registered Nevada Notary who meets all state requirements may perform RONs. Please see here for more information: https://www.nvsos.gov/sos/licensing/notary/enotary-faqs

Mercedes

19 May 2020

I can I perform marriage ceremonies via RON?

National Notary Association

20 May 2020

Based on what you’ve described, we think it would be best if you contacted our Hotline team by phone and provided them with a more detailed description of the situation. The NNA Hotline: 1-888-876-0827 Mon – Fri: 5:00 a.m. – 7:00 p.m. (PT) Saturday: 5:00 a.m. – 5:00 p.m. (PT) If you’re not an NNA Member or Hotline Subscriber, they will provide you with a one-time courtesy call.

Chris Craft

21 May 2020

I am a notary for the state of Texas. Can I notarize online for any state or country once i register for RON?

National Notary Association

27 May 2020

In order for a Texas Notary Public to perform a remote online notarization, the Notary must be physically located within the boundaries of Texas at the time of notarization. However, the signing party may be located anywhere.

Vince

15 Jun 2020

Arizona is now allowing notaries to apply for a Remote Online Notary license, however their rules state that you can't charge more than $10. Based on my research, $10 is about the minimum charge for technology needed to do RON through the various providers, so in essence it would be unprofitable for an Arizona notary to do RON. Any idea on how to make the Secretary of State aware of this issue?

National Notary Association

17 Jun 2020

You can contact the Secretary of State's office at this web page: https://azsos.gov/about-office/contact-us

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