Communicating directly with a signer is essential to notarization, as it is the only way to determine your signer’s willingness and awareness. This is also true with hearing or speech impaired signers. In these cases, you can easily bridge the communication gap through written or typed notes. Once you establish direct communication, you must still positively identify the signer, check for willingness and awareness, complete your journal entry and all the other necessary steps. Never use a third-party interpreter to relay information. An interpreter might mistranslate the signer’s wishes, and can’t be relied on for a notarization.