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Bilingual Notaries: The First Called For Many Signing Services

Bilingual-Notaries.jpg

Updated 5-31-18. If you are a Notary Signing Agent looking for work, one of the best skills to get you noticed is fluency in other languages.

In fact, signing services such as Diamond Star™ Notaries place a premium on bilingual and multilingual Notaries.

“Bilingual language skills are not a requirement for the Notaries we hire,” says Diamond Star President Philipe Doren, “but I do look first for bilingual Notaries. If they can speak in the native tongue of our non-English speaking clients, they will be called first.”

A nationwide signing service, Diamond Star receives a solid amount of requests for non-English speaking notarizations. Currently, in addition to English, Diamond Star receives the most requests for notarizations in Portuguese, Hindi, Chinese dialects and other Asian languages.

How Well Should A Notary Signing Agent Speak Other Languages?

Doren himself speaks five languages, and he expects the bilingual NSAs he hires to be able to conduct signings with a high level of language proficiency.

“Conversational language skills aren’t enough,” explains Doren. “Business fluency is very important. They need to be able to conduct a closing the exact same way as they would in English.”

In other words, Signing Agents need to know how to provide clear explanations and answer questions without crossing the boundary into offering advice. For Doren, NSAs who possess this level of language fluency are given an almost automatic advantage on their competition, and he’s willing to go the extra mile to get them to the required proficiency levels.  

“I have a questionnaire that I give all our potential Notary hires, and I include a question about foreign language skills,” says Doren.

Once he establishes that a Notary hire is multilingual, he will further vet him or her to ensure they are able to conduct signings in the secondary language.

Demand For Bilingual Signing Agents Is High

The demand for competent bilingual NSAs is great enough that Doren will work with Notaries who don’t have experience with foreign-language assignments or whose language skills are rusty.

Among other things, he will even have them shadow him at signing appointments, and he will help them create a “script” they can use as they strengthen their skills.

While bilingual Notaries aren’t paid any differently than their monolingual counterparts, Doren says they are likely to receive more overall business, given the increased need for signings conducted in non-English languages.

Kelle Clarke is a Contributing Editor with the National Notary Association.

 

6 Comments

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Elizabeth

10 Dec 2014

Besides Spanish, which languages are the most in demand? I live in St Louis where more Bosnian or Serbo-Croatian is spoken than Spanish (for now, anyway). I am fluent in Italian and can bone up if it will be worth the effort here. Fyi any signer that speaks Bosnian or Serbo-Croatian in the St Louis area will go at a premium.

John Encinio

11 Dec 2014

I would like to see a copy of the "script" you use for Spanish speaking notaries.

Anna Gutierrez, Sacramento Valley Mobile Notary

06 Mar 2017

Great article!

Jo

11 Jun 2018

As a bilingual (Spanish) signing agent I find it frustrating that we aren't paid more for our services. Due to so much fraud in the past, many borrowers require care and the closings take extra time. We aren't just notaries, we are there to represent the title/escrow companies and lenders in the most professional, competent manner possible. And quite frankly, I don't want more business that takes longer without being compensated accordingly.

Betssi

11 Jun 2018

Great article! Thank you for sharing. I'm bilingual , this article helped me see how important my first language is in the Notary business!

Yen-Suong Le

11 Jun 2018

The picture has no Vietnamese language! I have been a long time Notary Signing Agent with Vietnamese as second language. If you need my services please let me know, I am willing to help.

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