(Originally published in the May 2013 issue of The National Notary magazine)
By Tom Heymann, President and CEO
Today, demand is higher than ever for Signing Agents who are trained to ensure loan signings are performed properly. Amid an unprecedented wave of reforms and stricter rules for conducting real mortgage business, First American Mortgage Services relies heavily on NNA Certified Signing Agents for assignments, drawing many of them from the NNA’s SigningAgent.com directory.
First American’s trust in our certification program lies in our enduring leadership in training Signing Agents. Education has always been the core of our support for NSAs, and industry leaders recognize the value our members bring to the signing table to ensure transactions are properly authenticated.
Over the years, we’ve certified more than 60,000 NSAs, and today a majority of loan signings are conducted by NNA Certified Signing Agents. Our educational and support programs empower Signing Agents to ensure compliance with all necessary legal and ethical practices — practices that help avoid costly mistakes and legal exposure for the lender, signer and the Notary.
Companies such as First American also recognize the value of the wide range of support we provide to our members. Apart from certification, NSAs have access to the NNA Hotline, a growing library of educational webinars that address day-to-day challenges, and our numerous publications and reference materials.
This education and support also benefits our members because it positions them to succeed. In addition, the NNA has taken your concerns and opinions to First American and other industry leaders, and we have been working directly with them to advocate on your behalf.
As we move forward, we invite you to continue sharing your experiences and feedback with us on our social network sites and through email. Whether you are a newly commissioned Notary or a veteran loan signing professional, the NNA is always here to serve you.