Notary Bulletin Living Trusts And Mentors: How One Notary Found A New Way To Make Money By Kelle Clarke on May 07, 2014 in Alternate Income Opportunities When Fresno signing agent and business owner Shelly Kitchen saw her loan signing assignments go from 25 to 35 a week to about 10 a month, she wasn’t surprised — it’s a reality of the cyclical mortgage industry, after all. Still, she knew she had to find ways to diversify her Notary business in order to keep afloat. That’s when she discovered the value of having relationships with other Notaries in her area. Looking for some guidance, she turned toNotary mentor and colleague Laura Biewer, who introduced her to a lucrative revenue stream notarizing living trusts and referred her to a company that hires Notaries for these assignments. A living trust is a legal estate-planning document detailing exactly what the grantor wants done with his estate, assets, healthcare and legal affairs, both after, and in some cases, during, his lifetime, should he become incapacitated. Living trust signing appointments typically take two to three hours — longer than most loan signings by a couple hours — and can include heaps of paperwork. The company Kitchen was referred to provided her comprehensive over-the-phone training and scripts to follow. She also studied sample trusts and accompanied Biewer on signings to see how they were done. “Mistakes might not be discovered for years, and might come back to bite you,” says Kitchen, who triple-checks every document. “I remind signers of everything they will need when first making the appointment, then I call them on the day of the appointment to remind them again,” says Kitchen, explaining that elderly signers can sometimes require extra time and patience. Ensuring signers are aware of what they are signing is paramount when it comes to end-of-life documents or those requiring powers of attorney. That sometimes means speaking a little slower and a little louder, should elderly signers require it. “Talking about death is comfortable for me,” says Kitchen, who often draws upon her past job experience as a funeral arrangement planner. “I tell my signers that this is the time when you want to discuss these issues, when you are healthy and happy.” “Whether you are delivering a loan document or a living trust, the experience should be a happy one,” says Kitchen, whose humor and positive attitude have helped her build lasting client relationships. “They’ve generally already talked to the lawyers or bankers and have done all the hard work. I’m just the final step in the process. Why not make it a happy one?” Kitchen’s ample training, attention to detail, and overall positive attitude — along with the helpful nudge from Laura Biewer — have all helped her to expand her long-standing Notary business. “I sent Laura a thank you gift,” says Kitchen, who continues to pay it forward by mentoring others in the field. Kelle Clarke is a Contributing Editor with the National Notary Association. Email Share CommentsAdd your commentLinda J. Panzo12 Aug 2014I too would like more information regarding this income opportunity. TIANational Notary Association18 Aug 2014Thank you to everyone who contacted us regarding this article! We're glad you found it interesting and helpful. We received so many queries about this that Laura and Shelly have been flooded with messages! At this time, the company that Laura and Shelly work with in CA is not looking for new Notaries. However, Laura suggests that any Notaries that are interested in working with living trusts can get started by contacting estate planning attorneys in their area to see if they need mobile Notary for their clients. Best of luck to everyone who contacted us! National Notary Association18 Aug 2014To all of our readers who have contacted Laura and Shelly asking for more information about working with living trusts, thank you for contacting us regarding this article! We're glad you found it interesting and helpful. We received so many queries about this that Laura and Shelly have been flooded with messages, so I’m helping them answer queries on this topic. Unfortunately, at this time, the company that Laura and Shelly work with in California is not seeking any new Notaries. However, Laura suggests that Notaries can get started by contacting estate planning attorneys in your area to see if they need mobile Notary for their clients. We wish you good luck with your search! Sincerely, David Thun Associate Editor, NNA Juanita Chirikas11 Aug 2014Please send me more info on notarizing living trust & trust income opportunities. firstname.lastname@example.org Thank youTim Bodle04 Aug 2014That was a good article on Living Trusts and Mentors. Please send me more information on how to get started and what else to read. Many thanks!National Notary Association04 Aug 2014Hello Mr. Bodle, Thanks, we're glad you found the article helpful! If you'd like to contact Laura Biewer or Shelly Kitchen, please email your contact information to email@example.com and we'll let them know you are interested in getting in touch. Lorinda31 Jul 2014Hi. I have never notarized a Living Trust before and have an appointment for one in 2 days. Ive been doing alot of research on them, but still some of my questions were not answered. After reading your Bulletin, and seeing that it may take upto 3 hours, I am really nervous!! I had no Idea it would take that long. Why does it take that long? I think I will refer them to a more experienced notary.Audrey Newson31 Jul 2014I too, would like to receive more information on notarizing living trust income opportunity. Please forward info to my email at firstname.lastname@example.org Thanks!Teresa Villanueva29 Jul 2014please send me information on how to get startedNational Notary Association30 Jul 2014Hi Teresa. We'll be happy to forward your information to Laura and ask if she can get in touch and help you with your questions. Please email your contact information to us at email@example.com and we'll forward it to Laura. Thanks and have a great day.Pauline A Fernandez24 Jul 2014Hi, Shelley, I would like to have more information on the business of signing Living Trusts. I have often been asked about this but didn't know who to ask. I also Live in the Fresno/Clovis area. C: 559-360-4940. Ques: should I change my E-mail address to fit my notary business?Debbie Anderson15 Jul 2014I would also like to learn more about this area. Any information you can provide would be helpful.Genevieve Nieto11 Jul 2014I really would like information regarding not notarizing trust, living trust, etc. SincerelyNational Notary Association14 Jul 2014Hello Genevieve! We'd be happy to answer any specific questions about notarizing living trusts you'd like to ask. You can contact our Hotline team at 888-876-6827 or firstname.lastname@example.org for assistance. If you have any questions regarding the article itself, please email us at email@example.com. Thanks for your interest and have a great day.Ingrid LeMasters10 Jul 2014It's great that you've found a way to help people with this. Because of some recent situations, I've started reminding (urging) people to consider doing their trusts. Shelley is part of a really important firstname.lastname@example.org Jun 2014I would like to know more about this income opportunity. Please forward me the information to my email email@example.com. Thank youLeave a Comment Required * Name * Email *(for verfication purposes only) Comment * Enter the text shown in this image *(text is case sensitive)All comments are reviewed and if approved, will display.