Notary Bulletin

Hotline Tip: Can The NNA Check The Reputation Of This Company?

For the last several weeks, I had been receiving emails from a company sending me notarization appointments and charging me a fee of $20.00. I paid the fee, but I have never received a response to my questions or a confirmation for the scheduled appointments. They also don’t include a phone number, so I’m worried that they may not be a real company. If I supply the company’s information, can you please check them out for me to see if they are a reputable company? - L.G., Garfield, NJ

The National Notary Association does not compile or provide information on individual companies. However, we do recommend researching companies before agreeing to assignments or to any upfront fees. You can research the company by doing an online Google search, reaching out to Notary colleagues via the NNA LinkedIn discussion boards for advice, or contacting the Better Business Bureau. If you feel there is fraud involved with this particular organization, consider reporting this to the New Jersey Secretary of State at 1-609-633-8258.

Hotline answers are based on the laws in the state where the question originated and may not reflect the laws of other states. If in doubt, always refer to your own state statutes. — The Editors

Confronted with a tricky notarization? Unsure how to proceed? NNA members have unlimited access to our expertly trained NNA Hotline counselors to help you with all of your notarial questions. Call (888) 876-0827, Monday through Friday, 5 a.m. to 7 p.m. PST; Saturday, 5 a.m. to 5 p.m. PST

Additional Resources:
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Related Articles:
Notary Bulletin: Five Tips For ‘Vetting’ Signing Services
Notary Bulletin: Five Questions To Ask A Signing Service Before Your First Assignment

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Quiz: The Many Types Of Notarial Acts

Notaries perform many different duties for the public — and it’s easy to lose track of the different acts and what states they’re authorized in. Test your familiarity with common — and uncommon — notarial acts.

(A link to the correct answers is provided at the end of the quiz.)

Confronted with a tricky notarization? Unsure how to proceed? NNA members have unlimited access to our expertly trained Hotline counselors to help you with all of your notarial questions.

(888) 876-0827

Monday through Friday:
5 a.m. to 7 p.m. PST

Saturdays: 5 a.m. to 5 p.m. PST

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