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National Notary Association
The National Notary Bulletin

Introducing The Signing Professionals Workgroup

By Michael Lewis on October 29, 2013

The Signing Professionals Workgroup is made up of leading mortgage lenders, title companies, signing services and the National Notary Association. A list of member companies can be found at the Workgroup’s website, SigningProfessionalsWorkgroup.org.

The Workgroup is seeking new members as it continues its work. Anyone interested in participating may apply via the Workgroup’s website.

Michael Lewis is Managing Editor at the National Notary Association.

30 Comments

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Ira Krol

07 Jul 2014

super Experience Notary

Gordon Woods

09 Oct 2014

I'm referring to the NSA 45 question exam. Since NNA and Title companies want us to be knowledgeable about our jobs why don't they give us the correct answers to the question we miss so we can learn from it. For that matter we don't even know what questions we got wrong. I just took the test and got 43 out of 45 correct. However it would be nice to know at least what questions I got wrong so I can learn from it. This should be revised. Thanks, Gordon Woods

Martha Bailey

20 Oct 2014

I took the exam for recertification and got 43 of 45 right. I do not understand why the missed questions cannot be revealed so that I can learn from my mistakes and get them right next year.

Adrianna Escalas

26 Nov 2014

I feel same as Ms. Bailey and Mr. Gordon - I've done test 2 times and failed. I sure would like to know which one I am missing so I can learn more - I just going on circle because many of the questions ,yes, are very tricky as question number 1 for instance, well both A and D - both I complete and sign!!!!!!!!!! don't understand!!!!!!!!!

productionmagic@msn.com

08 Jan 2015

The SPW site says as follows: "The SPW has determined that as of this time a preparatory training course is not required to earn the Certified Signing SpecialistTM designation. However, education providers may offer courses for those candidates who desire training or as a tool to help candidates prepare to take the Certified Signing SpecialistTM examination." This all seems double speak to me. SPW doesn't require a preparatory training course to pass the exam. But we're required to take the exam every year and pass at 80% WITHOUT knowing what's on the exam or what areas we are lacking? This all sounds like another way of culling the heard to get rid of notaries from an attorney field and another way of killing us with more fees in an already oppressive field.

National Notary Association

12 Jan 2015

The exam covers three areas: The Code of Conduct, Signing Script and sound mortgage finance and real property signing practices. The code and script are available on the SPW website, detailing what the committee has established are best practices. These documents will be updated and shared as needed, so the information on the exam is all available for free and Notaries can review everything, anytime, and anywhere without needing to purchase an education course if they prefer to study on their own.

armicecoleman@gmail.com

08 Mar 2015

If you print the guide and notary conduct all the answer are in it. I passed it the first time using both of those. it has definitions and the conduct. And its free

Freida Carr

17 Apr 2015

Great Course worth the money I paid.

lmgodward@gmail.com

05 Jun 2015

I'm in agreement with those that question why the correct answers aren't shown. I'm certified in California through the classroom training I took and for the life of me, I keep failing the NNA exam. The last time I took it, I did WORSE because I'm now second-guessing myself. I did print out the Code of Conduct but am not sure what 'guide' you're referring to. What/where is that? I'd sure love to have that, too. I know what is required in California and this is really making me crazy! The ONLY reason I'm trying to pass this is to have one more to show potential agencies/contracting companies. What am I missing? Anyone???? Thanks!

clarissamcmillon@prodigy.net

27 Jun 2015

I completed the test. I did pass on the first try. However, it would be nice to know which questions you missed.

hismidget54@yahoo.com

09 Jul 2015

I wholeheartedly agree with the comments about questions missed. I took the test last month and failed, went through the training AGAIN, then retook the test and passed (40 out of 45). I did do some second-guessing as well, so it would be good to know which questions I missed.

cwhitesidelemon@yahoo.com

02 Sep 2015

Yes, please advise a system that will provide the most efficient way of increasing our knowledge by explaining which answers were better suited for the questions asked. Asan NSA I would like to repeat good habits not bad ones. Respectfully, CWL

Charlesirvingrealtor@gmail.com

13 Oct 2015

Hi I took the exam and failed twice , the last time 75% I have reviewed the materials several times and only found 5 answers that I would change . I would love some help from someone that has passed the exam..

lindaplacencia1@yahoo.com

02 Nov 2015

I am very much in agreement with those who have expressed an interest in knowing which questions have been missed. Again, second guessing is an issue. I did pass but I have no idea which questions I missed. This is not at all helpful for those of us who would like to do perfectly on tests and have no feedback on errors.

JD

11 Nov 2015

Modified POST Excerpt for NNA: The exam covers three areas: (1) The Code of Conduct, (2) Signing Script and (3) Sound mortgage finance and real property signing practices. The CODE and SCRIPT are available on the SPW website, detailing what the committee has established are best practices. These documents will be updated and shared as needed, so the information on the exam is all available for free and Notaries can review everything, anytime, and anywhere without needing to purchase an education course if they prefer to study on their own. QUESTION: Where are NSAs suppose to find a resource for the 3rd area referred above? --PLEASE provide links to study resources for area 3. If the missed questions and/or answers can't be provided, at the very least PLEASE indicate which specific study topics to review. Thanks, JD

msmcknight@verizon.net

05 Jan 2016

I have been a signing agent since 2013. I am disappointed with the NNA and the yearly recertification process. I have taken it at least 3 times and not passed. I did not sign up for the course to save money. Please provide links to study for area 3 -- at the very least. Thank you.

msmcknight@verizon.net

05 Jan 2016

CORRECTION: I've been a signing agent since 2003 (not 2013)

tax_bob@yahoo.com

06 Jan 2016

I took the signing agent exam and failed.... I was a certified signing agent for 10 years in California and always passed the yearly exam. I am now in Pennsylvania and took the test, what a disaster! Please help me!!!!! I understand there is a code of conduct on the website and Signing Script and Sound mortgage finance and real property signing practices can you point me to the correct websites?

National Notary Association

06 Jan 2016

Hi Bob, we'll be happy to help you. Links to the SPW Code of Conduct and other resources can be found here: https://www.nationalnotary.org/knowledge-center/signing-agent-resources. If you need further help, please email us at social@nationalnotary.org.

carol d

13 Feb 2016

I took this test SEVEN times and I am totally upset that I haven't passed and I don't even know which of the questions I got right or wrong. I have never been so insulted from a test as this one. I passed my Broker's Renewal Test with ease and all other tests regarding notary and real estate knowledge with ease as well and this one.. I flunk?? The fact that you don't know which ones are right or wrong isn't fair. I need this exam to do my job or I have no job because I am retired and this is my only supplemental income. Just not a happy camper. I have been a notary for over 40 years in Massachusetts, California and now Tennessee and this really attacks my pride. I would think if the notary is not performing right..these title companies and signing companies would not give us their orders. Please change this test to help the notary out!

National Notary Association

22 Feb 2016

We understand your frustration with not being able to find out which questions you got wrong. The exam was developed by industry contracting companies and is based on the standards they look for when contracting a Notary Signing Agent. Because the exam is a qualification test rather than an educational tool, we can only provide your final score, and we are unable to provide correct answers or indicate which questions you missed.

brianharrington.notary@gmail.com

23 Feb 2016

I just passed my Washington State NSA test and am now looking to get myself out there. What are some places I can look for tips on starting my career? Thanks!

National Notary Association

23 Feb 2016

Hi Brian. These articles may be helpful to you: https://www.nationalnotary.org/notary-bulletin/blog/building-your-business https://www.nationalnotary.org/notary-bulletin/blog/signing-professionals You may also wish to join our Notary Signing Agents Group on LinkedIn: https://www.linkedin.com/groups/3838389

Brenda

07 Mar 2016

I totally agree that if we were to seethe acorrect answers for the ones we missed, we can learn and move on. Thanks.

Diana L Young

30 Jun 2018

I do not understand why we have to take this every year. I think once we take it and we are active Signing Agents we should not have to take it. Once we become notaries we don’t have to take the notary test every year or every time it expires we just renew. I’ve been a signing agents for 10 years and I just don’t get why we have to take this test every year.

Barbara Bowman

25 Aug 2019

I also took the Texas test and passed. I had the Code of Conduct, Loan documents at a glance, AAN questions and answer papers and the signing presentation guidelines to look at. I also looked at all of the tips/hints below the questions and most answers are in the Code Of Conduct part.

Tiffany Doby

09 Mar 2020

I have been researching the information to become a signing agent. I am confused. After taking and pass the exam how do you know which or what documents you will be reviewing at the closing? It seems the exam is full of practices, terminology, and guidelines. Please help! I am a hands-on person.

National Notary Association

12 Mar 2020

Hello. Please see here for more information: https://www.nationalnotary.org/notary-bulletin/blog/2019/01/difference-mobile-notary-signing-agent

JOYCE M HARRIS

05 Oct 2020

I like to become a signing agent

National Notary Association

08 Oct 2020

Hello! You can find more information to help you here: www.NationalNotary.org/SigningAgent

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