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Remote Online Notarization Platforms

Remote online notarizations (RONs) marry the convenience, speed and efficiency of the digital world with the integrity of centuries-old Notary best practices.

For many remote online Notaries, the first question is “How do I get started?” To perform remote notarizations, many states require you to choose an approved platform provider that will give you the tools you need. If you’re new to RON, you’re probably wondering how to find the RON platform that best suits your needs.

Below is a summary of costs, benefits and services provided by 11 well-known remote notarization providers. The NNA reached out to each of these companies to answer the following questions:

  1. Availability: In which states is your RON platform available to Notaries?
  2. Sign-Up Costs: What fees do Notaries need to pay to use your RON platform?
  3. Registration Requirements: Are there certain qualifications Notaries must meet to use your platform? Also, must Notaries use your RON platform exclusively for their work?
  4. Hardware/Software: Are Notaries required to own a laptop, desktop computer or mobile device to use your system?
  5. Records Storage: Does your company provide secure storage for Notary journals and audiovisual recordings?
  6. Electronic Tools: Do you provide the Notary with an electronic seal or digital certificate?
  7. Training/Support: Do you provide Notaries with training and technical support for remote notarizations?
  8. RON Assignments: Do you provide RON assignments to Notaries?

Below is information provided by each remote notarization provider. This is only a partial list of RON technology platforms available, and the NNA does not endorse any specific platform.

Before selecting a remote notarization provider, confirm that the platform complies with your state’s laws.

BlueNotary

Website

Availability:Available in Alaska, Arizona, Colorado, Florida, Hawaii, Idaho, Kansas, Kentucky, Minnesota, Montana, Nevada, New Jersey, New York, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington, West Virginia and Wyoming. With several states pending approval.

Sign-Up Costs: Free OR $27/month upgraded plan.

Registration Requirements: You must be a commissionned Notary to sign up.

Hardware/Software: None.

Records Storage: BlueNotary stores records and video recordings for up to 10 years in a secure database.

Electronic Tools: BlueNotary provides a Digital Signing Certificate and eSeal free of charge to use on the platform. Audio/video conferncing is built-in with no setup required. ID and Credential proofing is provided at no extra charge.

Training/Support: BlueNotary provides video and written tutorials and also provides a session simulator for training purposes. BlueNotary offers live chat support during normal business hours.

RON Assignments: Independent notaries can bring their own clients to the platform. As well, there is opportunity to provide service to clients sourced by BlueNotary.

DocuSign

Website

Availability: See DocuSign’s online list of states.

Sign-Up Costs: One-time setup fee (varies based on technology and transaction requirements), plus $15 fee per signature notarized. Customers requesting a remote notarization can purchase use of DocuSign’s platform for a Notary selected by the customer. Once the fees are paid, the customer’s Notary can join the platform at no cost and participate in the remote notarization.

Registration Requirements: Please see DocuSign’s online starting instructions. DocuSign does not limit Notaries from using other competitors’ platforms.

Hardware/Software: A laptop, desktop, or mobile device with a working camera and microphone is required. Please also see DocuSign’s browser and Internet requirements.

Records Storage: DocuSign retains tamper-evident audio-visual recording and journal entries for the Notary for up to 10 years after the remote notarial act in compliance with state RON requirements. Notaries may access their records and download and retain them if needed according to state requirements.

Electronic Tools: If required, Notaries may purchase a digital certificate through IdenTrust.

Training/Support: DocuSign provides Notaries assistance with initial setup of their RON platform. Online reference documents and tutorial videos are available online to walk Notaries through the RON process. DocuSign provides a complimentary self-paced RON learning course. For an additional cost, live instructor-led workshops and custom training for specific professional fields are available.

RON Assignments: No.

eNotary On Call

Website

Availability: Alabama, Arizona, Connecticut, Florida, Illinois, Kansas, Maryland, Massachusetts, Missouri, New Jersey, New York, Oklahoma, Pennsylvania, Tennessee, Texas, Virginia and Washington.

Sign-Up Costs: No sign-up fee for Notary to use or accept open or direct notarization requests. Digital Seal and Digital Signature provided free of cost on sign up. Business Portal has a subscription format. Notaries can sign up as a business as well to access more features.

Registration Requirements: Notaries must meet and follow their state's laws. Notaries must also provide: a digital certificate, proof of errors and omissions insurance, proof of a bond if applicable in their state, their commission information, LSA training dates, and a background check if they intend to perform loan signings. eNotary On Call does not limit Notaries from using other competitors’ platforms.

Hardware/Software: You need a Desktop or Laptop, with at least 4GB of RAM and an Intel Core i5 process operating system: Windows 10 or later or Mac OS X Leopard or later; or a Chromebook or Chromebox with Google Chrome OS, Adobe Acrobat Reader, An Internet connection with Ping: 30ms; Upload: 5mBit, Download: 20mB, Latest version of Google Chrome with cookies and JavaScript enabled and a web camera with a minimum resolution of 780p.

Records Storage: eNotary On Call provides AWS S3 storage service ensuring the secure storage of notarized documents, maintaining a comprehensive audit trail, and ensuring data availability and integrity. Our platform automatically captures audio visual recordings as required by the laws in the Notary’s state for electronic notarization. Notaries can access their ejournal at any time via their account. The platform is MISMO Certified.

Electronic Tools: eNotary On Call provides free electronic signature and electronic seal; and has partnered with Identrust to help notaries to generate a unique digital certificate.

Training/Support: eNotary On Call provides extensive training and support systems. These include live online training, FAQs, and dedicated customer support to assist Notaries and customers in understanding remote notarizations. We provide beginning to completion of request Technical and Customer support. The Notary and the customer will always get a live person to talk to.

RON Assignments: Yes, eNotary On Call provides open requests and the Notaries can also bring their own clients with a direct link to their accounts at no charge or subscription.

Notarize

Website

Availability: Notaries can sign up to perform RON assignments provided by Notarize in Florida, Nevada, Texas and Virginia. Notaries can sign up with Notarize to perform RON assignments independently in Tennessee and Washington.

Sign-Up Costs: There is no fee to sign up. Notarize charges a fee of $8 per transaction and $3 per seal.

Registration Requirements: Notaries who wish to perform RON assignments for Notarize must provide the following: A) IdenTrust digital certificate; B) NNA Notary Signing Agent Certification; C) Proof of E&O insurance; D) Notary commission information. Independent Notaries not receiving assignments from Notarize are not required to have NNA Notary Signing Agent certification.

Hardware/Software:

  • PC or Apple computer with 4GB RAM, Intel Core i5 processor or better and one of the following operating systems: Windows 10 or later or Mac OS X Leopard or later; or a Chromebook or ChromeBox with Google Google Chrome OS.
  • Adobe Acrobat Reader
  • An Internet connection with Ping: < 30ms; Upload: 5mBit, Download: 20mB
  • Latest version of Google Chrome with cookies and JavaScript enabled.
  • 19-inch monitor with a screen resolution of at least 1366x768 (two monitors recommended)
  • A web camera with a minimum resolution of 780p

Records Storage: Notarize’s platform automatically captures information from each Notary session as required by the laws in the Notary’s state for electronic notarization. Notaries can access their journal at any time via their Notarize account as well as export a copy for their records.

Electronic Tools: Free electronic Notary seal and electronic signature.

Training/Support: Training articles are provided to Notaries online. Tech support is available via real-time online chat and email Monday-Friday 8 a.m.-11:59 p.m. Eastern Time and Saturday and Sunday from 8 a.m.-10 p.m. Eastern Time.

RON Assignments: Yes, in certain states (See “Availability” above). Notaries are typically paid $5 per completed retail/business notarization and $25 per completed lender/title company assignment.

NotaryCam

Website

Availability: All states that authorize remote notarization.

Sign-Up Costs: No sign-up fee. Notaries perform RON assignments for parties who request remote notarizations through NotaryCam (see “RON Assignments” below).

Registration Requirements: Notaries must have a digital certificate and electronic seal provided through the NNA, a $100,000 E&O insurance policy and pass a background check. NotaryCam does not limit Notaries from using other competitors’ platforms.

Hardware/Software: A laptop or desktop computer with a webcam and an internet connection is required.

Records Storage: NotaryCam provides electronic journal storage to Notaries at no charge.

Electronic Tools: None provided.

Training/Support: All Notaries who sign up are required to take a training course provided by NotaryCam. Tech support is available 8 a.m.-8 p.m. Eastern Time.

RON Assignments: NotaryCam provides assignments to Notaries who sign up to use their platform. Notaries are paid a fee by NotaryCam for performing these assignments based on transaction type, length and complexity. NotaryCam does not currently provide RON services for independent Notaries, but this option is planned for launch later in 2022.

OneNotary

Website

Availability: Available in Alaska, Arizona, Florida, Minnesota, Oklahoma, Ohio, North Dakota, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia, Washington, West Virginia and Wisconsin

Sign-Up Costs: No sign-up fee is required for general notarizations. Notarizing large document packages such as loan signings, home refinancing packages and other complex transactions require a $25 per month professional subscription.

Registration Requirements: The Notary must provide a digital certificate, electronic seal and PDF of the notarial certificate wording that will be used. Notaries working as independent contractors for OneNotary (see “RON Assignments” below) must be NNA Certified Notary Signing Agents. OneNotary does not limit Notaries from using other competitors’ platforms.

Hardware/Software: A computer (tablets and phones may not be used) with a video camera, speaker and microphone and a reliable internet connection of at least 5 Mbps is required.

Records Storage: OneNotary provides audio/video recording storage for 10 years, with no public access to the recorded video. Only authenticated Notaries have access to download recordings.

Electronic Tools: OneNotary assists Notaries in selecting and purchasing a digital certificate and/or electronic seal.

Training/Support: OneNotary provides training articles and videos to Notaries. Tech support available Monday-Friday 7 a.m.-10 p.m. Eastern Time.

RON Assignments: OneNotary does not provide assignments to Notaries but does hire Notaries as independent contractors to perform notarizations for the company. Hourly rate ranges from $15-$25 per hour based on Notary’s experience and performance.

OneSpan Notary

Website

Availability: OneSpan Notary is currently available in Alaska, Arizona, Delaware, Hawaii, Idaho, Iowa, Kansas, Louisiana, Maryland, Minnesota, Michigan, Missouri, Montana, New Hampshire, New Mexico, New York, New Jersey, North Dakota, Oklahoma, Ohio, Oregon, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia, Washington, West Virginia, Wisconsin and Wyoming.

Sign-Up Costs: There is a one-time set up fee, which varies based on the number of transactions and users. Companies seeking remote notarization can purchase the OneSpan Notary platform for their employed notaries. After the fees are settled, the employee-notary can use it at no additional cost to conduct remote notarizations.

Registration Requirements: You must be a commissioned remote Notary to sign up. You must have digital certificate and seal.

Hardware/Software: A personal computer, webcam, microphone, and a stable Internet connection is required.

Records Storage: OneSpan stores the notarial journal until the earlier of the expiration or termination of the Customer’s OneSpan Notary subscription or the expiration of the Notary’s commission. Notaries can access their journal at any time via their OneSpan account and export a copy for their records.

Completed notarized documents may be retained on the OneSpan Notary system for up to 120 days from the transaction completion date. Beyond these time frames, they will be deleted by OneSpan.

Audio-video recordings are available to download for 7 days from the OneSpan Notary platform, after which the recording will be deleted from the system. The paying subscriber is responsible for maintaining the storage of all downloaded documents, journals, and recordings.

Electronic Tools: OneSpan guides Notaries to purchase a digital certificate through IdenTrust, if needed.

Training/Support: Notaries onboarded to the OneSpan Notary platform will receive a link to a page where they can access a series of detailed videos and extensive documentation to learn about the platform. Please see the documentation available at One Span Notary and Tutorial videos

A Customer Support Portal is available to support Notaries who encounter problems or difficulties while using our system. These services are available during specified hours to ensure timely assistance.

RON Assignments: OneSpan does not provide assignments to Notaries. Currently OneSpan’s Notary customers are businesses with notaries on staff who can perform remote online notarizations. Notaries must comply with their jurisdiction’s applicable requirements.

Online Notary Center

Website

Availability: Alaska, Arizona, Florida, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Mexico, North Dakota, Oregon, Texas, Utah, Virginia, Washington, West Virginia and Wisconsin.

Sign-Up Costs: $239.40 annual fee. Notarization cost is $9.95 per transaction, which includes one stamp, one KBA of a signer, 10-year storage of video and journal even if account is not renewed. Additional seals or signers are $4 each.

Registration Requirements: Notaries must meet and follow their state's laws and hold an active Notary commission. Notaries can apply to work for our client requests or just use the platform for their own work.

Hardware/Software: The Notary will have to own their own laptop or desktop computer.

Records Storage: We provide secure storage for 10 years of the video and journals. Even if the account subscription is cancelled, the video and journals will be stored for a minimum of 10 years.

Electronic Tools: We provide a free electronic seal with purchase of any plan. Notaries must supply their own digital certificate.

Training/Support: Online Notary Center provides training and technical support for all remote notarizations.

RON Assignments: Online Notary Center does provide RON assignments to approved Notaries who have applied to work for the provider and have been selected.

Pavaso

Website

Availability: Arizona, Arkansas, Colorado, Guam (U.S. territory), Florida, Idaho, Indiana, Illinois, Iowa, Kansas, Kentucky, Louisiana, Maryland, Michigan, Minnesota, Missouri, Montana, Nebraska, Nevada, New Hampshire, New Mexico, North Dakota, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, West Virginia and Wisconsin.

Sign-Up Costs: For Notaries that work with multiple approved companies already using Pavaso, there is a one-time $99 setup fee and a $50 annual renewal fee (Please see “Registration Requirements” below)

Registration Requirements: Pavaso exclusively handles remote notarizations for real estate signings, closings and transactions. To become a remote Notary on Pavaso, you must be referred to Pavaso directly by an approved company who is already using Pavaso and you are working with.

Hardware/Software: There are no specific hardware requirements for Notaries except the need for a laptop or tablet with audio/video capabilities to perform the RON session. For all system requirements, visit https://pavaso.com/system-requirements/.

Records Storage: Provides storage for RON video recordings and electronic journals in association with each individual signing, closing and transaction. Notary can view or download the RON video recording and electronic journal entries at any time after the signing/closing session has concluded.

Electronic Tools: Pavaso offers a digital certificate, electronic seal, and digital signature. However, if companies using the Pavaso platform choose to require Notaries to use a different digital certificate, the Notary can purchase their own digital certificate and upload it to their Pavaso profile.

Training/Support: Every Notary that uses Pavaso receives access to an online portal called Pavaso University for at-your-own-pace training and access to FAQs. This is available 24/7 with no expiration. More information is available at https://pavaso.com/training/support-center/

RON Assignments: Pavaso does not provide assignments to Notaries. All assignments on the Pavaso platform originate from approved companies managing the transaction.

SIGNiX

Website

Availability: All states that authorize RON except Indiana.

Sign-Up Costs: $299 per year.

Registration Requirements: Must be a commissioned Notary to sign up.

Hardware/Software: No specific requirements.

Records Storage: Provides electronic journal/video record storage with high security.

Electronic Tools: SIGNiX provides each Notary with a digital certificate at no cost and integration with audio/video communication.

Training/Support: Provides setup assistance and training for Notaries and live support via email and phone.

RON Assignments: Notaries can sign up with the company’s Online Notary Network to have assignment offers directed to the Notary.

Stavvy

Website

Availability: See Stavvy’s online list of states.

Sign-Up Costs: None for the Notary.

Registration Requirements: Stavvy offers remote online notarization for real estate signings, closings, and transactions. To become a remote Notary on the Stavvy platform, you must be referred directly by an approved company you are already working with that is using Stavvy.

Electronic Tools: Notaries are required to obtain a digital certificate from IdenTrust.

RON Assignments: See “Registration Requirements” above.

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