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National Notary Association

Remote Online Notarization Platforms

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Remote online notarizations (RONs) marry the convenience, speed, and efficiency of the digital world with the integrity and trustworthiness of centuries-old Notary practices and customs.

For many remote online Notaries, the first question is, “How do I get started?” To perform remote notarizations, you will need to choose a platform provider that will give you the tools you need. If you’re new to RON, you’re probably wondering how to find the RON platform that best suits your needs.

To get started, you will need to know if your state law requires Notaries to select a provider that has been approved by the commissioning official. To help with this, we provide a drop-down list by state with the names of approved platforms for your state. If your state does not require platforms to be approved, we will tell you that.

But approval by the commissioning official is the floor, not the ceiling. You must choose a company that is right for you. To help you with this, we will discuss some things all Notaries — in both “approval” and “non-approval” states — should consider when choosing a RON platform provider.

Alabama

RON not authorized.

Alaska

RON platform providers are not required to undergo an approval process, but the following providers are listed on the Secretary’s website (although none are endorsed by the Lieutenant Governor): Astrean, BlueNotary, Clear Sign (Amrock, LLC - formerly Nexsys), Digital Delivery, Inc., DocVerify, eNotaryLog, Nexsys, Notarize, NotaryCam, NotaryHub, NotaryLive, OneNotary, Online Notary Center, OnlineNotary.us, Pactima, PandaDoc, Pavaso, ProNotary, Secured Signing, SIGNiX, Stavvy.

Arizona

RON platform providers are not required to undergo an approval process, but the following providers are listed on the Secretary’s website (although none are endorsed by the Secretary of State): Authxperts, Bluenotary, Carvana, Cyberize It, LLC, Digital Delivery, Inc., DocuSign, E-Notary Seal, LLC, eNotaryLog.com, Epic River, EscrowTab, Expedite (formerly known as DocVerify), First American Signpost, Nexsys Technologies, Notarial Signings, Notarize, Notarize Genie, NotaryCam, NotaryHub by Everything Legal, NotaryLive, OneNotary, OneSpan, Online Notary, Online Notary Center, OnlineNotary.Net, PandaDoc, Inc., Pavaso, Inc., Pro Notary, Qualia, Rocket Close LLC, Safedocs, Secured Signing, Signix, Simply Secure Sign, Stavvy, and SYNRGO, Inc.

Arkansas

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Expedite (formerly DocVerify), Pavaso, SIGNiX, eNotaryLog, Rocket Close, LLC (formerly Amrock), Simplifile, Pactima, Proof (formerly Notarize), Blue Notary, and NotaryLive are all platforms or services related to electronic or remote online notarization.

California

RON has been enacted but cannot yet be performed.

Colorado

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Black Knight Technologies, LLC, Blend Labs, Inc., Blue Notary LLC, Cyberize It, LLC, DocMagic, Inc., DocuSign, Inc., Epic River Healthcare, Inc., Notarize, Inc., NotaryCam, Inc., NOTARYLIVE INC., Online Notary Center Inc, Pactima Inc., PandaDoc, Inc., Pavaso, Inc., ProNotary Group LLC, Qualia Labs, Inc., Rocket Close, LLC, Secured Signing Inc., SIGNiX, and SIMPLIFILE LC.

Connecticut

The Secretary of the State does not currently interpret their remote notarization statute as authorizing RON.

Delaware

Notaries must only use RON platforms approved by the state. The following RON platforms are approved:

  • Electronic and Remote: Black Knight, Inc., Blend Labs, Inc., BlueNotary LLC, Cyberize It, Doc Magic, Epic River, NotaryCam, Inc., NotaryLive, OneNotary, Inc., Pactima’s RON, PandaDoc, Pavaso, ProNotary, Qualia Labs, Inc., Secured Signing Inc., SIGNiX, Simply Secure Sign, Simplifile, and Stavvy, Inc., USA Notary Services LLC.
  • Electronic Only: Escrow Tab, Inc., Wolters Klumer Lien Solutions.

District of Columbia

RON has been enacted but cannot yet be performed.

Florida

RON platfoms not approved by the Governor or Department of State, but the following platforms are listed on the Department of State's website (Note: Only providers that have a current self-certification on file with the Department as required by Florida law on the date noted above are listed.): Amrock, LLC / Clear Sign, Authxperts LLC, Blend Signing Room, Blue Notary, Caffeine Code Inc. - Paper Tracker, Cyberize It, LLC, DocMagic, Inc., eNotary On Call, Expedite, First American Vacation Ownership Signpost, IdenTrust, Notarize, Inc. d/b/a Proof.com, Notary Geek, Notaryhub.com by Everything Legal, Notaron.com, OneNotary, Inc., Pactima, Rocket Close, LLC, Secured Signing Inc., Simplifile, LC, and Stavvy, Inc.

Georgia

RON not yet enacted into law.

Hawaii

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law.

Idaho

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law.

Illinois

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Black Knight Technologies LLC, Blend Labs, Inc., Blue Notary, LLC, Epic River Notary, Everything Legal LLC dba Notary Hub, Kys-Tech, Inc., NotaryCam, Inc., Notarylive Inc, OnlineNotary, Inc., Pactima Inc., Pavaso (Guardian Consumer Services, Inc.), Pro Notary LLC, Qualia Labs Inc., Rocket Close, LLC, Secured Signing Inc., Signix Inc., Simplifile, LLC, and Stavvy, Inc.

Indiana

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Blend Labs, Inc., BlueNotary LLC, Cyberize It, LLC, DocMagic, Inc., Epic River Healthcare, Inc., EXPEDITE/DocVerify, Inked Holdings LLC (Simply Secure Sign), NotaryCam, Inc., NotaryLive, Inc., OneSpan North America, Inc., Pactima Inc., PandaDoc, Inc., Pavaso, Inc., Proof (formerly Notarize), Qualia Labs, Inc., Rocket Close LLC, Secured Signing Inc., and Simplifile, LC.

Iowa

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Rocket Close, Blend Signing Room, Blue Notary, CyberizeIt, DocMagic Total eClose, DocuSign Notary, eNotaryLog, Expedite (f/k/a DocVerify), LenderClose, Notary @EpicRiver, Notary Hub, NotaryLive, OneSpan Notary, Pactima, PandaDoc, Pavaso, ProNotary, Proof (formerly Notarize), SIGNiX, Simplifile eSign Events, and Stavvy.

Kansas

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Black Knight, Inc., Blend Labs, Inc., Blue Notary LLC, Corporation Service Company (CSC), Cyberize It, LLC, Digital Delivery, Inc., DocMagic, Inc., eNotary On Call Inc, eNotaryLog LLC, Epic River Healthcare, Escrow Tab Inc., Everything Legal, LLC DBA NotaryHub.com, Evolve Mortgage Services LLC, Guardian Consumer Services, Inc. (dba Pavaso, Inc.), Notarize Genie, Inc., NotaryCam, Inc., NotaryLive, OneNotary, Inc. (FKA Adorum Inc), OneSpan North America Inc., Pactima Inc., PandaDoc, Inc., Proof, Inc. (formerly Notarize, Inc.), Qualia Labs, Rocket Close, LLC, Secured Signing Inc., SIGNiX, Simplifile LC (Ice Mortgage Technology), and Stavvy Inc.

Kentucky

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Notarycam, Inc., DocVerify, Inc. Notarize, Inc., Guardian Consumer Services dba PAVASO, INC, Nexsys Technologies LLC/Clear Sign, Digital Delivery, Inc., eNotaryLog, LLC, SIGNIX, Inc., E-Notary Seal, LLC, LiveNotary, LLC, DocuSign, Inc. - Notary, Stavvy, Inc., Notary @EpicRiver, Cyberize It, LLC, Secured Signing, Blend Labs, Inc, Amrock LLC/Nexsys Clear Sign, Simplilife LLC, Blue Notary LLC, Qualla Labs, Inc., Online Notary Center, Inc., DocMagic, Inc., Pactima, Inc., Everything Legal LLC, Notarylive, Inc.

In-Person Only: DocuSign, Innc. - esignature, Escrow Tab Inc., RushTranslate LLC, Nationwide Title Clearing, LLC.

Louisiana

RON platform providers are not required to undergo an approval process, but the following providers are listed on the Secretary of State’s website: CYBERIZEIT.COM, Pavaso, Stavvy, PandaDoc, SIGNiX, Smart eNotary, eSign Events, Nexsys Clear Sign, Online Notary, Inc., DocMagic Total eClose, OneSpan Notary, Notarycam, Inc., Pactima eNotary, BlueNotary, NOTARYLIVE,INC., Epic River Healthcare, Inc. JTURK MOBILE NOTARY SERVICES, LLC.

Maine

Notaries must only use RON platforms approved by the state. The following RON platforms are approved (the Secretary of State does not endorse any provider): Black Knight Origination Technologies, LLC (DocVerify), BlueNotary LLC, Corporation Service Company (CSC), Epic River Healthcare, Inc. , Guardian Consumer Services (Pavaso), Nnotarylive.com, Pactima Inc., Pro Notary LLC, Rocket Close LLC (fka Amrock, LLC), Simplifile LC, Signinx, Inc., Stavvy, Inc.

Maryland

Notaries must only use RON platforms approved by the state. The following RON platforms are approved (the Secretary of State does not endorse any provider): Authxperts, LLC Blend Labs, Inc. Blue Notary, LLC, Cyberize It, LLC, CYBERSYGN, Digital Delivery, Inc., DocMagic, Inc., DocuSign, E-Notary Seal, LLC, eNotaryLog, LLC, Epic River Healthcare, Inc., Expedite (formerly known as DocVerify), GoCertificates.com, Inc., KYS-Tech, Inc., NotaryCam, NotaryHub by EverythingLegal, NotaryLive, OneNotary, Inc., OneSpan North America, Inc., Online Notary Center, OnlineNotary Inc., Pactima, Inc., PandaDoc, Inc., Pavaso POPi/o Mobile, Video Cloud, LLC, Pro Notary, LLC, Proof (formerly Notarize), Qualia Labs, Inc., Rocket Close, LLC, Secured Signing, Inc., SIGNiX Simplifile, LC, Simply Sign LLC, Stavvy, Inc.

Massachusetts

RON has been enacted but cannot yet be performed.

Michigan

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Rocket Close (formerly Amrock), Blend Labs, Inc., Cyberize It, LLC, Digital Delivery, Inc., Docusign, DocMagic, Expedite (formerly DocVerify), ENotaryLog, Epic River Notary, Proof (formerly Notarize), NotaryCam, BlueNotary, Notaryhub, Notarylive, NTC (PerfectDocs), Pactima, Inc., PandaDocs, Pavaso, ProNotary, Qualia Labs, Inc., Secured Signing, Inc., Signix, Simplifile, SimplySecureSign, Smart eNotary, Stavvy, Inc., OneSpan North America, Inc., and Online Notary Center.

Electronic notarizations only: CSCGlobal, Inc., EscrowTab, Inc., E-Mortgage Law, Nationwide Title Clearing.

Minnesota

RON platform providers are not required to undergo an approval process, but the following providers are listed on the Secretary of State’s website: BlueNotary, Black Knight Technologies (fka DocVerify), Corporation Service Company (CSC), DigitalDelivery Inc., DocuSign, ENotaryLog, Epic River, Escrow Tab, National Notarial Centralized Verfication Syste (NNCVS), Notarize, NotaryCam, NotaryLive, OneNotary, Online Notary.us, PandaDoc Notary, Pavaso, Pro Notary, Qualia Labs, Inc., Rocket Close, LLC, Secured Signing, SIGNIX, Simplifile, Stavvy, Inc., World Wide Notary.

Mississippi

RON not yet enacted into law.

Missouri

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: NotaryCam, eNotaryLog, LLC, Digital Delivery, Inc., OnlineNotary.us, Rocket Close, LLC, Black Knight Origination Technologies, LLC, Guardian Consumer Services dba Pavaso, SIGNiX, Inc., Secured Signing Inc., Simply Sign, LLC, LiveNotary, LLC, NotaryLive, Inc., Stavvy, Inc., Epic River Healthcare, inc., Notarize Inc. dba Proof.com, KYS-Tech Inc, Blend Labs, Inc., E-Notary Seal, LLC, Simplifile, LC, DocuSign, Inc., PandaDoc, Inc., BlueNotary, Qualia Labs, Inc., Everything Legal LLC, Pactima Inc., OneSpan North America, Inc., DocMagic Inc., Online Notary Center, Pro Notary, LLC.

Montana

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Amrock, Aven, Black Knight, Blend Labs, Blue Notary, Digital Delivery, DocuSign, DocVerify, Epic River, Expedite, Figure Technologies, KYS Technologies, Notarize, NotaryCam, Notarylive, OneNotary, OneSpan, OnlineNotary.us, Pactima, PandaDoc, Pavaso, Proof, ProNotary, Qualia, Secured Signing, Signix, Simplifile, Stavvy.

Nebraska

RON providers are approved by the Secretary of State. The following RON platforms are approved: Blend Labs, Inc., Blue Notary LLC, Cyberize It, LLC, Digital Delivery, Inc., E-Notary Seal, LLC, Eltropy, Inc., eNotaryLog, LLC, Epic River Healthcare, Inc., Everything Legal, LLC, Expedite- (formerly known as DocVerify), Guardian Consumer Services, INC DBA PAVASO, NotaryLive, Rocket Close, LLC, Online Notary Center, Inc., Pacitma Inc., Proof Platform, SIGNiX, Simplifile, Stavvy, Inc.

Nevada

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Blend, BlueNotary, DocMagic, Inc., Epic River Notary, Expedite (formerly DocVerify), Figure Technologies, Inc., First American Title, MetLife Plans, Inc., NotaryCam, NotaryHub by Everything Legal, NotaryLive, Inc., OneNotary, Inc., Online Notary Center, PandaDoc, Inc., Pactima, Pavaso, ProNotary, Proof, Qualia Labs, Inc., Rocket Close LLC (formerly ClearSign), SIGNix, Inc., Simplifile, Stavvy.

New Hampshire

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law. The following RON platforms comply with state law: Amrock LLC, Black Knight Origination Technologies, LLC (dba Expedite), BlueNotary, C & J Accounting LLP, CALLTECH INC dba NotaryLive, Corporation Service Company, Cyberize It LLC, DocMagic Inc, E-Notary Seal LLC, ENOTARYLOG LLC, EscrowTab Inc, Evolve Mortgage Services LLC, GoCertificates.com Inc, Guardian Consumer Services, Inc. dba Pavaso, Inc, Jennifer J. Brook Law Offices PLCC, Law Office of Timothy J. Donavan & Associates PLLC, Notarize Inc dba Proof.com, NotaryCam Inc, OneSpan North America Inc, OnlineNotary Inc (dba OnlineNotary.us), Pro Notary LLC, SiGNiX Inc, Simplifile LLC, Stavvy, Inc.

New Jersey

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law.

New Mexico

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: EpicRiver, Expedite (formerly DocVerify), BlueNotary, Cyberize It, Notary Hub by Everything Legal, Notarylive.com, Online Notary Center, Online Notary, Pavaso (Guardian Consumer Services, Inc), Qualia, SecuredSigning, SIGNiX, Stavvy, Simplifile E, Rocket Close | Title, Settlement & Valuation Services, and PandaDoc.

New York

RON providers are not approved by the Secretary of State.

North Carolina

The Secretary of State has not yet approved remote electronic notarization platforms.

North Dakota

RON platform providers are not required to undergo an approval process, but the following providers are listed on the Secretary of State’s website: BlueNotary, Cyberize It, LLC, LenderClose, NotaryCam, OneNotary.US, OneSpan Notary, Online Notary Center, Inc., OnlineNotary.us, Pavaso, ProNotary LLC, Proof, Secured Signing Inc., SIGNiX, and Stavvy, Inc.

Ohio

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law.

Oklahoma

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law.

Oregon

RON platform providers are not required to undergo an approval process, but the following providers are listed on the Secretary of State’s website: BlueNotary, DocuSign, Epicriver, KYS Notary, NotariesOnDemand, NotaryCam, NotaryHub.com by Everything Legal, NotaryLive, OneSpan Notary, OneNotary.us, OnlineNotary.us, Online Notary Center, Inc., PandaDoc, Pro Notary, Proof, Secured Signing, SIGNiX, and SmarteNotary.com.

Vendors that only allow for notarization of real estate transactions are Coviance, Digital Delivery, Pavaso, Rocket Close, Stavvy, and The Closing Exchange.

Pennsylvania

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Blend Labs, Inc., Blue Notary, Digital Delivery, Inc., Expedite (formerly known as DocVerify), DocuSign, Inc., GoCertificates.com, Inc., ICE Mortgage Technology f/k/a Simplifile, KYS-Tech, Nexsys Clear Sign, Notary Hub, Notary@EpicRiver, NotaryCam, OneNotary.US, OnlineNotary.us, Pactima Inc., PandaDoc (formerly LiveNotary), Pavaso, POPi/o, Proof (formerly Notarize), Qualia Labs, Inc., Safedocs Inc., Secured Signing Inc., SIGNiX, SimplySecureSign, Stavvy, Inc.

Rhode Island

RON providers are approved by the Secretary of State. The following RON platforms are approved: NotaryLive, Expedite (formerly DocVerify), Pavaso (Guardian Consumer Services), SIGNiX Inc., Simply Secure E-Sign, Notary @EpicRiver, Stavvy (Stavros Technologies, Inc.), Cyberize It, LLC, Clear Sign (Rocket Close, LLC), DocMagic, OneSpan, Blue Notary, and Pactima.

South Carolina

RON not yet enacted into law.

South Dakota

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law.

Tennessee

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law.

Texas

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law.

Utah

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Blend Labs, Blue Notary, Cyberize, E-Notary Seal, First American SignPost, Nexsys, NotaryCam, NotaryHub by Everything Legal, NotaryLive, Notary @Epic River, OnlineNotary.us, Online Notary Center, Pactima, PandaDoc, Pavaso, Qualia, SIGNiX, Secured Signing, Simplifile, SimplySecure Sign, and Stavvy.

Vermont

RON platform providers are not required to undergo an approval process, but they must register with the Secretary of State to do business in Vermont. A Notary must ensure any technology platform they use complies with state law.

Virginia

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law.

Washington

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law.

The Department of Licensing’s electronic application process contains a drop-down list of technology providers for an applicant to select when applying for an endorsement.

West Virginia

RON platform providers are not required to undergo an approval process, but the following providers are listed on the Secretary of State’s website (the Secretary does not endorse any of the following platforms): DocuSign, Expedite (formerly known as DocVerify), World Wide Notary, Simply Secure Sign, Notarize, Corporate Service Company (CSC), Epic River, OneNotary, eNotaryLog, Nationwide Title Clearing, Clear Sign, OnlineNotary.us, LiveNotary.com, Secured Signing, Stavvy.com, OneSpan North America Inc., Simplifile, EscrowTab, Pavaso, POPi/o, and NotaryLive.

Wisconsin

Notaries must only use RON platforms approved by the state. The following RON platforms are approved: Blend, Blue Notary, Digital Delivery, DocMagic, DocuSign, Epic River Healthcare, Expedite (formerly DocVerify), Ink'd Signing (Simply Secure Sign), Notary Hub by Everything Legal, NotaryCam, NotaryLive, Inc., OneNotary.US, OneSpan, Online Notary Center, OnlineNotary.us, Pactima, Pavaso, Proof (formerly Notarize), Qualia, Rocket Close (formerly Amrock), Secured Signing, SIGNiX, Simplifile, and Stavvy.

Wyoming

RON platform providers are not required to undergo an approval process, so a Notary must ensure any technology platform they use complies with state law.

How to Choose a Remote Online Notarization Platform

  1. Platform type: You will need to consider the type of platform to select. Some allow Notaries to bring their customers onto the platform and some do not. Some bring the customer to the Notary. Some platforms only serve the real estate industry, corporate customers, or are owned by title insurance companies. Will you be bringing customers onto the platform or relying on the platform to bring customers to you? Do you want both options? Are you only performing RONs on mortgage transactions?
  2. Minimum hardware requirements: Each platform will have different computer system requirements. Make sure your computer meets these system requirements. For example, there may be minimum resolution for the camera on your laptop or desktop and recommended Internet speed. If you plan on using an iPad or Android tablet, does the platform work on tablets and does your tablet meet any minimum system requirements?
  3. Sign up and onboarding: How does the platform register and onboard Notaries onto their platform? What must you do? Are there any costs to sign up?
  4. Training and support: Does the platform provide training when you are getting started and a help line or chat when you get stuck? Consider only platforms that have these resources. And make sure that any technical support a platform offers is available when you need it (for example, you are on the West Coast and the platform is on the East Coast).
  5. Pricing: Most systems will require a fee to use the system. If the platform collects the fee for the notarization from the customer and then pays you a portion of the fee, or charges a per-transaction fee, what is your cut? If the platform requires a subscription, does your anticipated business from RON justify the cost? The “build it and they will come” philosophy rarely works. Make sure you have business today to justify the ongoing subscription. You can always subscribe later when you have business to justify the cost.
  6. Digital certificate: Some platforms require you to use a digital certificate that they provide to you or that you must buy from them when you sign up. Others allow you to purchase your own digital certificate and bring it onto the platform. If a platform you are considering requires you to use their digital certificate, it is more than likely you won’t be able to use that digital certificate on other platforms. The NNA recommends that you choose a platform that allows you to use your own digital certificate. Why? It’s expensive to purchase a digital certificate for each platform you use, and you may find yourself using more than one.
  7. Control of notarial records: Who — the platform or you — maintains control over the journal entries and recordings of the RONs you perform? Your state law may address this, but if it does not, the NNA believes the Notary should decide who inspects or receives a copy of a journal entry or recording because you are the notarial officer who created the records. You are the gatekeeper of your notarial records, not the platform.
  8. Storage of notarial records: Here are some questions you should ask related to the storage of your notarial records. Does the provider provide long-term storage of journal entries and recordings of RONs themselves, or do they farm it out to a “repository” or “depository?” For how long do they retain notarial records? How easy is it to download all notarial records if you want to archive them yourself? The answers to these questions could have implications later if you or your guardian or representative must access a notarial record after you are no longer a Notary or have passed on.
  9. Anti-fraud capabilities: There are always risks in performing notarial acts when the signer is not physically in front of you. Reputable platforms should use technologies to counter any known threats, like spotting impostors and deepfakes. Ask the platform provider to explain the technologies they use and how they work within their platform.
  10. Platform upgrades: You should inquire how frequently the provider issues platform service patches, security updates, and feature upgrades. Ask for the URL of the page on the provider’s website showing release history and notes. A platform that hasn’t been updated recently may indicate how committed the provider is to the future of the platform. For example, a provider that upgrades the platform with “liveness detection” to spot deepfakes or other fraud-spotting capabilities demonstrates the provider is serious about their product.
  11. Notary knowledge: You want to choose a company that knows Notaries and notarization. Pepper the provider with questions about Notary law and practice. For example, ask the provider to explain the information you can or must record in the journal. The NNA has seen platform demonstrations where the providers required Notaries to enter full ID card serial numbers. There are several states that prohibit this, and these providers didn’t know this was prohibited. But they should have known. The best platforms should know that journal entry requirements vary by state and have designed their journal to comply with the law.
  12. Complaints: It is always wise to check the Better Business Bureau and, if your state requires platforms to be approved, you will want to ask your commissioning official if the platform you are considering has had any complaints filed against them.
  13. Ask who’s using it: You should ask other Notaries you know which platforms they use and why. Also reach out to Notaries on social media for their thoughts. There’s collective knowledge and wisdom out there for the asking and most Notaries will want to help. Select a platform that other Notaries recommend.
  14. Kick the tires: Ask the provider to give you a demo of the platform so that you can see the system for yourself. Also, ask for a trial account so that after the demo, you can poke around and investigate the system yourself. You wouldn’t think of buying a car sight unseen. The same is true with RON platforms.
  15. Give it a whirl: Perform enough transactions on your chosen platform to assess whether it will meet your long-term needs. If the platform offers subscription pricing, pay month to month until you know it is the right system for you. Then, if the system offers a yearly subscription at a lower per-month rate, you can sign up for that.

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