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How to ID in a Multi-Cultural World Signing Agent Branding Your Signing Agent Business NSA State of the Industry 2012 10 Steps to a Flawless Loan Signing New Proposed Mortgage Disclosures NSAs Need to Know About Answers to Questions Notary Signing Agents are Asking Today Why Notary and Business Records Are Vital for NSAs Being a Team Player in the Loan Closing Process Confidently Identify Loan Documents That Need Notarization Tracking Emerging Trends Affecting NSAs Navigating Notary Financial Liability How to Detect and Prevent Real Property Fraud How to Avoid Costly Signing Process Errors and Build Loyalty with Your Clients How Proposed Changes to Federal Regulations Affect Your Daily Operations How to Detect and Defeat Fraud: The Secrets of Proper Identification 10 Standards of Care Every Signing Agent Must Follow How to Complete Notarial Certificates Right the First Time Avoiding Costly Signing Mistakes New Law Update California New-Law Update 2012 Oregon New-Law Update Arkansas New-Law Update Iowa New-Law Update Connecticut New-Law Update Colorado New-Law Update Law Updates Special Reports Law Review Articles NNA Annual Conference Social Media Press Center Tips and Tutorials Administer an Oath Correct a Certificate Determine if ID is Acceptable Determine if Blank Spaces Acceptable Fix Bad Seal Impressions Avoid Unauthorized Practice of Law Handle Name Discrepancies Notarize Foreign Language Documents Notarize Wills Signing Agent Resources Non-Payment Issues Common Collection Terms Managing Your Collection Efforts Sample Collection Letters Signing Agent Tools Rescission Calendar ZipCode Locator / Driving Directions Signing Agent Pledge Card Title Company Directory Privacy Tips Reference Library Model Notary Act Notary Public Code of Professional Responsibility US Notary Reference Manual (members only) Certificates and Forms (members only) State Law Summaries Accounts Receivable — Money that is owed to a person or organization for products or services provided on credit, in advance of payment. Aging Report or Schedule — A list of accounts receivable broken down by number of days until due or number of days past due. Bad Debt — Accounts receivable owed, but not yet paid, that will likely remain uncollectible. Collection Agency — A business that collects payment on delinquent accounts. Contingency Fee — A fee for the services of a collection agency to obtain money owed, that is calculated as a portion or percentage of the entire sum collected. Credit Bureau — A business that compiles reported financial data from many sources and creates a credit file that reflects someone's personal credit history. There are currently 3 major national credit bureaus that provide such information: Experian, Equifax, and TransUnion. Creditor — A person or organization that is owed money, after having provided products or services to a client on credit, in advance of receiving payment. Debtor — An individual or company that owes payment to another individual or company (the creditor). Fair Debt Collection Practices Act — A 1977 federal law that serves to regulate collection agencies. The FDCPA outlines the conditions under which collection agencies may operate in an effort to prevent deception, harassment, and other unfair debt collection practices. Good Faith — Honest intent. An effort to properly fulfill an obligation as per agreement or promise. Less than Promised — Being paid less than the agreed upon payment for services. If a contract does not have an excess mileage fee, then not being paid for excess mileage should not be considered a short payment. NCOA — National Change of Address. This is a special data processing service that updates a person's address if they have filed a change of address with the U.S. Postal Service. Past Due —A payment delayed beyond an agreed upon time for settlement. For example, a signing service contract might state that payments will be made within 30 days of the end of the month, provided the service was invoiced during that month. Under this arrangement, a payment arriving beyond 30 days from the signing could be within the agreed upon time for settlement — and would not be considered past due. Likewise, when a contract states that a transaction must close for the Notary to be paid, then non-payment for services upon non-closure should not be considered a non-payment. Services Rendered — Services that were performed or completed.