Notary Signing Agent Training & Certification Exam
Complete the course and exam to earn the industry-preferred NNA Certification.
The NNA Certification Standard package, which includes the training, exam, and background screening, gives you the practical skills and business knowledge to confidently take on loan signing assignments. Increase the earning potential of your Notary Public commission with this advanced course.
NNA Certification
Standard
$199
Required training, exam, and background screening for NNA Certification with SigningAgent.com listing
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NNA Certification
Professional
$249
Everything in Standard plus Membership, which includes access to NNA Hotline, discounts, certificate forms, and more
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Accepting Apple Pay, Google Pay & more.
Average Rating: Excellent (288 votes)
What You’ll Learn
The online training covers everything qualified loan signing agents should be experts on:
- Secure and manage signing assignments: Build skills to land jobs, communicate with borrowers, and run your business confidently.
- Prepare and organize loan packages like a pro: Learn to highlight instructions, flag issues, and understand key loan signing documents.
- Conduct successful signing appointments: Navigate the workflow from document presentation to proper notarization using real-world scenarios.
- Wrap up assignments and get paid efficiently: Ensure accurate preparation, shipping, invoicing, and payment tracking.
- Follow professional standards to stay compliant: Apply the SPW Code of Conduct and protect borrowers from fraud.
The course includes a built-in exam that you must pass with a score of 80% or higher. Retakes are unlimited during the 9-month course access window.
Who Should Enroll
The loan signing agent training course is designed for Notaries with an active commission.
If you’re looking to renew your NNA Certification, you may purchase the course required for renewal here.
Why Choose the NNA Training
Title companies and signing services need Notaries they can trust, and completing NNA Certification training is the fastest way to position yourself as a go-to loan signing agent.
Upon successfully completing the course and exam, you’ll earn the industry-recognized NNA Notary Signing Agent Certification, demonstrating your expertise and reliability in handling loan packages and sensitive documents.
“I have several large title clients that contractually require me to use NNA Certified Signing Agents.”
- A leading signing service executive
All NNA Certified Notary Signing Agents are listed on SigningAgent.com, an online directory used by lenders, title companies, and signing services nationwide.
NNA Certification Training Reviews
“I greatly appreciate the interactive nature of this course. It was easy to follow, and the material was comprehensive. The engaging presentation style kept me interested throughout.”
“The course was very informative and I actually learned some new things. I have closed loans and managed a bank for 45+ years and was impressed with this course.”
“It was impossible to fail! And I liked that I could go back and see what I answered incorrectly.”
“Very informative and lovely infographics. Excellent course!”
“The scenarios were great. It put you into situations that you would encounter during your signings.”
“I loved that I was able to complete the course on my smartphone!!”
“This course was completed in one evening. It is a good refresher course for Notaries or a good lesson for new signing agents.”
“The course was very detailed and brought up some great points when dealing with fraud and the identification of a borrower.”
Notary Signing Agent Training Course Overview
Lesson 1 – Notary Signing Agent Overview (30 minutes)
- Understand how Notary Signing Agents fit into real estate transactions
- Learn the types of contracting companies and how assignments flow to you
- Discover the complete assignment process from receiving the order to closing
- Know the key responsibilities and professional standards expected of you
- Master the Signing Professionals Workgroup (SPW) Code of Conduct
- Identify behaviors that could be seen as discriminatory or non-compliant
- Learn to deliver excellent service while protecting borrower confidence
Lesson 2 – Land the Assignment (30 minutes)
- Practice how to receive and secure direct signing assignments
- Learn phone etiquette that helps you stand out and win more work
- Walk through the steps of confirming the assignment
- Learn from scripts and scenarios for contacting borrowers professionally
- Gain skills to set up your business communication process
Lesson 3 – Prep the Package (90 minutes)
- Master receiving, organizing, and preparing a loan package
- Learn which printer type is best for loan documents
- Discover a system to highlight instructions, flag documents, and spot issues
- Understand key loan documents, including the CD, HUD-1, and Right to Cancel
- Learn how to calculate the rescission date
- Know what documents Notary Signing Agents can and cannot complete
- Get tips for answering borrower questions without crossing legal boundaries
Lesson 4 – Conduct the Signing (40 minutes)
- Review the full signing appointment sequence from arrival to completion
- Learn how to manage logistics, stay safe, and maintain professionalism
- Develop skills to set up the workspace and lead the borrower through the signing
- Understand proper ways to verify IDs, present documents, and obtain signatures
- Master the essentials of notarizing correctly and doing a final quality check
- Explore ways to handle no-sign scenarios or halted appointments
Lesson 5 – Wrap Up the Assignment (50 minutes)
- Practice leaving every appointment with a positive, professional impression
- Learn how to report status to the contracting company correctly
- Master the steps to prepare, package, and ship loan documents without errors
- Learn how to invoice contracting companies and ensure timely payment
- Explore how to track payments and handle late or missing compensation issues
- Understand best practices on privacy, data protection, and borrower security
Signing Agent Resources Included
- Borrower Checklist
- Notary Signing Agent Self-Assessment
- Closing Disclosure
- Sample Mortgage Loan Package
- Contracting Call Details
- SPW Presentation Guidelines
- Loan Documents Cheat Sheet
- SPW Code of Conduct
Notary Signing Agent Training FAQs
How do I access the course?
- Log into your My NNA account and select Training Center on the left-hand menu.
- Select Access the NNA Training Center button.
- Select the blue Launch button to begin your course.
Where do I take the background screening?
An email from our trusted vendor Backgrounds Online will be sent to you. Follow their instructions to complete your background screening. Results typically take 5-15 business days to return.
Why should I get Membership and E&O insurance?
As a Notary Signing Agent, you’ll come across a range of documents that are more complex than general Notary work assignments. Having Membership and E&O insurance on hand allows you to access our NNA Hotline Consultants anytime you have a question on the job while insurance provides you financial protection in lawsuits.
Learn more about the benefits of Membership and E&O insurance.
Do I need to be a Notary before taking this course?
Yes, you must hold an active Notary Public commission from your state before enrolling. Take the first step to become a Notary.