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National Notary Association

Privacy Policy

This Privacy Policy was updated on July 31, 2025.

The National Notary Association (NNA) is committed to protecting your privacy. This NNA Privacy Policy governs the data collection and usage within the NNA family of Websites: NationalNotary.org, SigningAgent.com, NNASuretyBonds.com and any other domain under the ownership or control of the NNA (the “Websites”). By visiting these Websites, you consent to the practices set forth in this Privacy Policy. Please take a moment to review the sections below.

Defined Terms:

The terms “we” “us” “our” “NNA” or “National Notary” refer to the National Notary Association, and their corporate affiliates. By “you” we are referring to visitors and users of any part of our website, Platform or Services.

Our “Platform” is made up of www.nationalnotary.org, www.SigningAgent.com, www.NNASuretyBonds.com and all related websites, mobile apps, products, services or programs offered by the NNA.

KEY INFORMATION:

  • We collect the Personal Information set out in the “Information We Collect” section of this Privacy Policy. Depending on the context, the information we collect from you may include your name, email, address, billing information and online identifiers like device identifiers and IP address.
  • We use your personal information for the purposes set out in the “How We Use Your Information” section of this Privacy Policy below, including to provide you with our Services and Products or for purposes of targeted advertising.  
  • You have a number of rights set out in the “Your State Data Privacy Rights” section of this Privacy Policy that you can exercise in relation to our use of your personal information, like the right to opt out of targeted advertising or having parts of your personal information deleted.  If you reside in certain states like California, Colorado, Connecticut, Delaware, Florida, Iowa, Montana, Nebraska, Nevada, New Hampshire, New Jersey, Oregon, Texas, Utah, or Virginia, and others you may have a number of state-specific rights, as set out in this Privacy Policy.  


BY ACCESSING THE SITE, USING THE PLATFORM OR OUR SERVICES, OR OTHERWISE INTERACTING WITH THE NATIONAL NOTARY ASSOCIATION, YOU AGREE TO BE BOUND BY THE TERMS OF THIS PRIVACY POLICY, including the CLASS ACTION WAIVER provisions, below.

If you do not agree to this Privacy Policy, you are instructed not to use the Site, Platform, or Services.

Information We Collect

The personally identifiable information we collect includes the information you submit to us. Because submission of such information is completely voluntary, you have a choice whether or not to disclose this information.

The NNA may require you to enter personal information, including your name, email address, home address and telephone number when you contact us with an inquiry through our Website. We will use such personal information for the sole purpose of contacting you with a response to your inquiry.

You also may register with the NNA by creating a “My NNA Profile.” To register, the NNA requires you to submit your name, email address, and to select a unique password. When creating your account, you must provide complete and accurate information on your own behalf using your own information, and you must keep your unique password secure. You alone are responsible for any activity that occurs on your account.

If you choose to place an order through www.NationalNotary.org, we require you to provide your name, shipping and billing address, email address, phone number and credit card information. This personal information is only used for order fulfillment, credit authorization, and to contact you regarding NNA business. Personal information for the role of credit card authorization may be shared with a third-party credit card processing center.

The NNA may collect information required by the states for Notary commissioning and auditing purposes, including but not limited to personal information data such as driver’s license or passport information. This information will be retained for the period designated by the commissioning state, even if you opt out or exercise your Right to be Forgotten in the European Union. Information collected for commissioning purposes may be shared with the commissioning state upon their request for the purposes of confirming commissioning information and/or auditing.

The NNA also collects certain information about your computer hardware and software. This information may include: your IP address, browser type, domain names, access times, referring website addresses and pages visited within NNA Websites. This information is used by the NNA for the operation of our websites, to maintain the quality of the services offered, and to provide general statistics regarding use of the NNA websites.

We and our service providers may also use cookies and web beacons when you visit our Site.

We may collect information about your mobile device including the type of device you use, operating system version, and the device identifier (or “UDID”), your mobile application identification and behavior, use, and aggregated usage, performance data, and where the application was downloaded from. This data collection occurs only once a year through the mobile application used exclusively during our annual NNA Conference.

In addition to the information outlined above, we may collect behavioral data such as browsing history, purchase patterns, and engagement metrics across our digital platforms. This information is used to create unified customer profiles within our Customer Data Platform (CDP) for personalization and analytics.

The NNA encourages you to review the privacy statements of websites you choose to link to from the www.NationalNotary.org so that you can understand how those websites collect, use, and share your information. Although you may find links to many third party sites on the NNA family of Websites, the NNA is not responsible for the privacy statements or other content on websites outside of the NNA family of websites.

Video Viewing Behavior

Your video viewing activity, including information as to whether you requested or obtained specific video materials or services, may be collected and shared by NNA with third parties, including, without limitation, service providers with whom we partner to provide our Products to you, as well as our advertising, social media and other business partners.  By using our Products where videos are displayed, you consent to the collection and sharing with third parties of your video viewing activity, if any, with each such consent being valid for two years from the date of such use or until you withdraw your consent.

Certain laws may provide you with the right to object to the automated processing of your personal information. Please review these rights in the “Your State Data Privacy Rights” section below.

In particular, our Website has collected the following categories of personal information from our consumers within the last twelve (12) months:

Category  Examples
A. Identifiers.  A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver's license number, passport number, or other similar identifiers. 
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).  A name, signature, Social Security number, address, telephone number, passport number, driver's license or state identification card number, insurance policy number, bank account number, credit card number, debit card number, or any other financial information. 
Some personal information included in this category may overlap with other categories. 
C. Protected classification characteristics under California or federal law.  Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information). 
D. Commercial information.  Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. 
F. Internet or other similar network activity.  Browsing history, search history, information on a consumer's interaction with a website, application, or advertisement. 
I. Professional or employment-related information.  Current or past job history or performance evaluations. Job Applicant Information. 
K. Inferences drawn from other personal information.  Profile reflecting a person's preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes. 


We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete or products and services you purchase.
  • Indirectly from you. For example, from observing your actions on our Website.
  • From public record Notary State lists where the state shares this information.

How We Use and Share Your Information

We may use the personal information we collect for various purposes including:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • Indirectly from you. For example, from observing your actions on our Website.
  • To provide, support, personalize, and develop our Websites, products, and services. 
  • To create, maintain, customize, and secure your account with us. 
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud. 
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses. 
  • To personalize your Website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our Website, third-party sites, and via email or text message (with your consent, where required by law). 
  • To help maintain the safety, security, and integrity of our Websites, products and services, databases and other technology assets, and business.
  • For testing, research, analysis, and product development, including to develop and improve our Websites, products, and services.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • As described to you when collecting your personal information.
  • To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us about our Website users/consumers is among the assets transferred.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

We may share your personal information with third parties, such as service providers, direct mail houses, or data exchange subscribers. We will never sell, rent, or lease your information to third parties for unrelated purposes.

The NNA may contact you regarding services, but we do not sell your information to external parties. We may use third-party services for specific tasks, like mailing, processing transactions, or analyzing data. These parties are required to maintain confidentiality and use the information solely for the designated purpose.

We may disclose your information as needed for legal compliance or to protect our rights. In the event of a corporate change in control, your information may be transferred to the new entity.

We use information collected through our Customer Data Platform (CDP) to deliver personalized experiences, including tailored recommendations, targeted communications, and dynamic segmentation for marketing campaigns.

Sales and Sharing of Personal Information 

We may sell or share your personal information, but you can opt out of such sales or sharing. When we disclose personal information for business purposes, we enter contracts to ensure confidentiality and restrict use to the contracted purpose.

We share your information with:

  • Service Providers
  • Direct mail houses
  • Data exchange subscribers
    • NNA grants certain Data exchange subscribers access to our complete and up-to-date list of Active NSAs available to perform Mortgage closings.
    • We inform our NSA Certificate customers that their information will automatically be shared on our NSA website as an official NNA NSA. Customers have the option to opt out entirely or to limit the amount of information shared for public access.
    • Customers are also notified that their shared information may be disclosed to our Data Exchange subscribers, based on the visibility settings they choose on the NNA NSA share page.
    • Please note that the list of data exchange subscribers may change over time and are disclosed as examples and not a definitive list. The current list of NNA NSA exchange subscribers includes:
      • SnapDocs
      • SigningOrder.com / Ventek
      • Amrock / Title Source
      • Notary Dash
      • Fidelity National Title
      • Qualia
      • Signature Closers / Stewart Title
      • Notaries Express / a360
      • Notarize
      • N3Notary
      • First American Mortgage / Endpoint Technologies
      • Closewise
      • NotaryGo

The following are the types of data exchanges we currently share or may share with data exchange subscribers:

  • Names,
  • emails,
  • the fact that they are NSAs available to perform Mortgage closings, and
  • additional data fields our customers agree to share on our NNA NSA share page.

We occasionally hire other companies to provide limited services on our behalf, such as handling the processing and delivery of mailings, providing customer support, processing transactions, or performing statistical analysis of our services. We will only provide those companies the personal information they need to deliver the service. They are required to maintain the confidentiality of your information and are prohibited from using that information for any other purpose. See also the section below regarding background screenings.

We may use a third-party service to match browser cookies to your mailing address. We then use another company to send special offers through the mail on our behalf. We never receive or store any of this information and our third parties do not provide or sell this information to any other company or service. To opt out of receiving our direct mail, you may send us an email at services@nationalnotary.org, call us at 1-800-876-6827, or send a written request to the address at the bottom of this page. We will honor those requests, but please understand that it may take up to 45 days for such mailings to end.

Collection, Use and Sharing of Personal Information for Background Screening 

When you apply for NNA certification to be a Signing Agent or other NNA certification, the NNA will engage a third-party service provider to conduct a background check on you. As part of the background screening process, we require that you provide your name, shipping address, email address and phone number. The NNA will transmit this information, in encrypted form, to our service provider for processing.

Once our service provider has received your information, it will send you an email directing you to a secure Website that will allow you to access the application for NNA certification. To complete your application, and to permit our service provider to conduct the required background screening, you will be asked to provide personal information, including your Social Security number, mother’s maiden name, date of birth, driver’s license number, as well as your email address and your home address. The personal information collected from applications will be used to obtain a consumer report to help us determine whether you meet the criteria for NNA certification, and thus, such information may be used for employment purposes in accordance with the Fair Credit Reporting Act. Providing this information, including your Social Security number, is voluntary and you may refuse. However, if you do not provide us with this information, we will not be able to process your application to obtain NNA certification.

The results of your background screening will be made available to the financial industry, title insurance companies, their affiliates and/or subcontractors, on SigningAgent.com.

For more information about the background screening process, please see overview of our Signing Agent Certification.

Cookies

The NNA uses cookies to help personalize and enhance your online experience. A cookie is a small text file stored on your device by a web server. It is uniquely assigned to you and can only be read by a server in the domain that issued the cookie. Cookies cannot run programs or deliver viruses.

We use standard cookie technology to store your preferences, keep you logged in, remember items added to your shopping cart, and record session information to streamline your experience. For example, cookies allow us to save time by enabling automatic login for returning users of the NNA Community, and to recall items you’ve previously interacted with or purchased.

Our cookies also help us better understand user behavior. By analyzing data such as which areas of our site may be difficult to navigate or cause visitors to leave, we can identify and improve potential problem areas, ultimately enhancing the overall customer experience.

To place orders, access your “My NNA” profile, or purchase products, you must have cookies enabled. While you can still browse the site without cookies, these core functions will be unavailable.

We do not use cookies to collect personally identifiable information or store sensitive data like credit card details. Likewise, we do not use cookies to harvest email addresses or other personal information.

In addition to our own cookies, we use third-party features such as the ability to share content via platforms like Twitter and Facebook. These features may place their own cookies on your device, which are governed by their respective privacy policies. Because we do not control the settings of these cookies, we recommend reviewing the privacy and cookie policies of these third-party providers.

You have the option to accept or decline cookies. Most browsers accept them automatically, but you can adjust your browser settings to disable cookies if you prefer. Please note that disabling cookies may affect your ability to fully use the interactive features of our website.

For more information about cookies and how to manage them, visit www.aboutcookies.org (please note this is a third-party website not controlled by NNA).

Access to Special Content and Services

Some areas and content on our website may require you to register with us or log in in order to access such areas and/or content.

Your State Data Privacy Rights

If you reside in a state that has a state privacy law, this section may apply to you. Depending on your state, you may have (and we will honor to the extent applicable) the following data subject rights:

Limit Use and/or Disclosure of Sensitive Personal Information  Certain categories of personal information that we collect and use might be “sensitive” under data privacy laws. Consistent with applicable law, you may limit certain uses or disclosures of your sensitive personal information and may exercise this right by using the form linked here. 
Right to Access  Consistent with applicable law, you may submit a verifiable consumer request to access, in a portable and (if technically feasible) readily-usable form, the personal information that we have collected about you as well as more information about our data practices. For more information about how we collect, use, and disclose personal information for business purposes, please review our Privacy Policy. 
Right to Correct  Consistent with applicable law, you may submit a verifiable consumer request to correct inaccuracies in your personal information held by NNA. 
Right to Delete  Consistent with applicable law, you may submit a verifiable consumer request to delete your personal information. 
Sale and Sharing of Data  We do not sell personal information to third parties; we are not data brokers and do not put personal information on the open market. We do not knowingly sell or share the personal information of individuals who are younger than 17. We do allow third parties to collect personal information through the NNA Platform and share personal information with third parties for the business purposes described in the Privacy Policy including, without limitation, advertising and marketing on the NNA Platform and elsewhere based on users’ online activities over time and across NNA, services, and devices. Consistent with applicable law, you may opt out of such processing using the form linked here.  
Right of Non-Discrimination  We will not discriminate against you for exercising your rights and choices, although some of the functionality and features available on the service may change or no longer be available to you. Any differences in the services are related to the information provided. 
Data Retention 

We retain personal information for as long as needed or permitted in light of the purpose(s) for which it was collected. The criteria used to determine our retention periods include: 

  • The length of time we have an ongoing relationship with you and provide services to you (for example, for as long as you have an account with us or keep using our services) and the length of time thereafter during which we may have a legitimate need to reference your personal information to address issues that may arise; 
  • Whether there is a legal obligation to which we are subject (for example, certain laws require us to keep records of your transactions for a certain period of time before we can delete them); or 
  • Whether retention is allowed by applicable law (such as in regard to applicable statutes of limitations, litigation or regulatory investigations). 
De-Identification  Consistent with applicable law, we may maintain and use anonymized information in de-identified form and not to attempt to re-identify the information, except that we may attempt to re-identify the information solely for the purpose of determining whether its de-identification processes satisfy the requirements of the California Privacy Rights Act. 
Appeal of Consumer Rights Requests  To appeal a refusal to take action on your request, please see the instructions in our response to your request or submit your appeal in writing by using the form linked here.  
Use of Opt-Out Signals 

We do not sell personal information. However, we do process personal information for purposes of displaying advertisements that are selected based on users’ online activities over time and across different sites, services, and devices. We also engage in automated processing that could affect you. Consistent with applicable law, you may opt out of such processing by using the form linked here.  

You have the right to opt out of profiling or automated decision-making conducted through our Customer Data Platform (CDP) that produces legal or similarly significant effects. To exercise this right, please contact us at webmaster@nationalnotary.org. 
Right to Opt-Out for the Purposes of Profiling for Decisions That Produce Legal or Similarly Significant Effects  Consistent with applicable law, you may have the right to opt-out of processing of personal information for purposes of profiling in furtherance of decisions that produce legal or similarly significant effects. To exercise any right you may have, please use the form linked here.  
Sensitive Data Inferences We may process inferences from your sensitive data for the purposes discussed in our Privacy Policy. In the event that we do, we will retain the inferences until we have fulfilled the purpose for which we collected them. We will delete such inferences in accordance with our Privacy Policy. 

A. Other State Rights

CALIFORNIA “SHINE THE LIGHT” LAW/YOUR CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits consumers who are California residents, to request and obtain from us once a year, free of charge, information about the categories of personal information (as defined in the Shine the Light law), if any, that we disclosed in the preceding calendar year to third parties for those third parties’ direct marketing purposes. Our disclosure requirements apply only if we share our consumers’ personal information with third parties for them to directly market their own products to those consumers, instead of assisting us with our own business. If you are a California resident and would like to make such a request, you may send such requests to us at ccpa@nationalnotary.org or send us a letter to this address:

NNA Privacy (Web)
National Notary Association
9350 De Soto Ave.
Chatsworth, CA 91311

Attention: Chief Privacy Officer

Any such request must include your name and “California Shine the Light Privacy Rights Request” in the first line of the description, and if sent by mail, must include your street address, city, state, and zip code.

NOTICE OF FINANCIAL INCENTIVE Disclosure

We may offer our customers a loyalty program that provides certain perks, such as rewards and exclusive offers. We may also provide other programs, such as sweepstakes, contest, or other similar promotional campaigns (collectively, the “Programs”). When you sign up for one of these Programs, we typically ask you to provide your name and contact information (such as email address and/or telephone number). Because our Programs involve the collection of personal information and offering of certain benefits, they might be interpreted as a “financial incentive” program under California law. Under the California law, the value of your personal information to us is related to the value of the free or discounted products or services, or other benefits that you obtain or that are provided as part of the applicable Program, less the expense related to offering those products, services, and benefits to Program participants.

You may withdraw from participating in a Program at any time by contacting us using the designated method set forth in the applicable Program rules or by contacting us by email at ccpa@nationalnotary.org

Additional Information for Colorado Residents

NOTICE OF BONA FIDE LOYALTY PROGRAM DISCLOSURE

We offer our customers a loyalty program that provides certain perks, such as rewards and exclusive offers. We may also provide other programs, such as sweepstakes, contest, or other similar promotional campaigns (collectively, the “Programs”). When you sign up for one of these Programs, we typically ask you to provide your name and contact information (such as email address and/or telephone number). Because our Programs involve the collection of personal information and offering of certain benefits, they might be interpreted as a “bona fide loyalty program” under Colorado law.

You may withdraw from participating in a Program at any time by contacting us using the designated method set forth in the applicable Program rules or by contacting us by email at webmaster@nationalnotary.org.

Control Your Data and/ or Effectuate Your Privacy Rights

We provide you with a variety of ways to control the personal information we hold about you, including choices on how we use that information.

  1. Account Settings. You may access, modify or delete your account, update your subscriptions and email newsletters associated with that account by following the steps below:
    • As a Customer or NNA member, you may log in to the NNA Community and select My NNA to view and/or edit your personal information at any time. Please keep in mind that changing your address after an order has been placed will not change the shipping address for the order. To make a change to a shipping address after placing an order, you will need to contact customer service at 1-800-876-6827.
    • As a Signing Agent, you may log in to My NNA and select Update Your Profile to view and/or edit your personal information within your listing on SigningAgent.com. All personal information included within your SigningAgent.com listing is considered “public” and is viewable by registered companies searching the SigningAgent.com Directory. The NNA urges you to be careful only to enter information on your SigningAgent.com listing that you are comfortable sharing with registered SigningAgent.com companies.
    • In each case described above, you will be asked to make your requests while logged into a secure area, so that the NNA can associate your preferences with a particular account.
  2. Communication Preferences. As part of your NNA membership, you may receive periodic emails informing you of technical service issues, product surveys, featured news articles and news about NNA products and services. These emails provide an option for you to unsubscribe to future mailings.

    You can unsubscribe from email, mail, telephone and text message communications from us. To do so, call us at 1-800-876-6827, email us at webmaster@nationalnotary.org
    1. For email requests, it may take up to ten days for us to process your requests. For requests related to telephone calls, text messages, mobile service notifications it may take up to 30 days. If you adjust your postal mail preferences, it may take six to ten weeks before you stop receiving mail because postal mailings are prepared many weeks in advance.
    2. Regardless of your marketing communication preferences, we may still contact you for transactional or informational purposes, such as customer service, reminder or service notices, recalls, or information regarding your subscription or order(s).
    3. In the event that the Customer or NNA Member is denied access to this information for any reason, please contact our Customer Care department to resolve this access issue and/or to look up a user ID or reset a password to gain access.  Password resets can be performed online on a self-serve basis as well.
    4. As a Customer or NNA member, if you have a concern that there has been a breach of your private information or our website, please contact customer service at 1-800-876-6827.  We will immediately launch an investigation and report back to you any results of this search.
  3. Opt-Out of Targeted Advertising. We may use your information for targeted advertising purposes, as described above. To opt-out of targeted advertising or manage your preferences, click here.
    1. You may change your mind and opt back in to personal information sales at any time by updating your Notary Signing Agent profile at:
      • https://www.nationalnotary.org/my-nna/my-nsa-profile/nsa-profile
      • You do not need to create an account with us to exercise your opt-out rights. We will only use personal information provided in an opt-out request to review and comply with the request.
  4. Cookie Controls. Most web browsers are set to accept cookies by default. If you prefer, you can go to your browser settings to learn how to delete or reject cookies. If you choose to delete or reject cookies, this could affect certain features or services of our websites. If you choose to delete cookies, settings and preferences controlled by those cookies, including third party targeted advertising preferences, may be deleted and may need to be recreated.
  5. Access, Correct, Delete or Restrict Processing of Your Information. In some jurisdictions, you may have the right to access, modify or delete the personal information that we have about you. To exercise any of the rights described above, please submit a verifiable consumer request to us by:

Emailing us at: webmaster@nationalnotary.org

Visiting our DSAR Request Form

Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to 45 days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request's receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your personal information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

  1. State-Specific Privacy Rights. If you reside in a state with a state privacy law, you may have additional privacy rights. Our State Privacy Rights section to this Privacy Policy includes instructions on how you may exercise those rights.
  2. Verification & Authorized Agents. You may use an authorized agent to submit verifiable consumer requests on your behalf. An authorized agent is a natural person or a business entity that you have authorized to act on your behalf. We will take reasonable steps to verify your identity and requests, including by verifying your account information, residency or the email address you provide. If you are an authorized agent submitting a request on behalf of another individual, we may require proof of your written authorization before processing the request. We may deny a request from an authorized agent that does not submit proper verification proof.
  3. Exempt Information. Certain information may be exempt from such requests under applicable law such as information we retain for legal compliance and to secure our Services. We may need certain information in order to provide the Products or Services to you; if you ask us to delete it, you may no longer be able to obtain the Products or use the Services.
  4. Non-Discrimination. You will not receive discriminatory treatment by use for the exercise of any of your privacy rights described herein.

Global Privacy Settings and Do Not Track

Some browsers and browser extensions support the Global Privacy Control (“GPC”) that can send a signal to the websites you visit indicating your choice to opt-out from certain types of data processing, including data sales. When we detect such a signal, we will make reasonable efforts to respect your choices indicated by a GPC setting as required by applicable law. NNA also supports Do Not Track (DNT) Signals. DNT is a preference you can set in your internet browser to let websites you visit know that you do not want them collecting certain information about you. NNA allows third party tracking through its website. However, by implementing the DNT preference in your browser you will also prevent any third parties from tracking your information.

Security of Your Personal Information

The NNA takes reasonable precautions to help protect your personal information from unauthorized access, use, or disclosure. For example, we store the personal information you provide on computer systems with limited access, located in controlled facilities. When we transmit highly confidential information (such as a credit card number) over the Internet, we protect it through the use of encryption, such as the Secure Socket Layer (SSL) protocol. Nevertheless, NNA does not warrant or represent that its level of security meets or exceeds any particular standard. You should keep in mind that no Internet transmission is ever 100% secure or error-free.

Use of SMS

NNA service offerings include SMS messaging via short code, available via opt-in. At any time, recipients [end users] may discontinue receiving SMS offers by sending the SMS message “STOP” to 37242. Opting out from SMS messaging does not apply to any other communications.

Children's Online Privacy

The NNA family of Websites, and the content contained therein, is not directed at children under the age of 17. We do not knowingly collect personally identifiable information from children under the age of 17. If you are under the age of 17, please do not provide personally identifiable information of any kind whatsoever. If a child does provide us with personally identifiable information, a parent or guardian of that child may contact us by sending an email to webmaster@nationalnotary.org, calling us at 1-800-876-6827, or writing to:

NNA Privacy (Web)
National Notary Association
9350 De Soto Ave.
Chatsworth, CA 91311

Upon notification, we will use commercially best efforts to delete from our records any information collected from children under the age of 13.

Non-U.S. Users

If you are located outside of the United States, please note that the information you provide to us will be transferred to the United States. By using the NNA family of Websites, you consent to this transfer. You also consent to the adjudication of any disputes arising in connection with this Website in the federal and state courts of, and in accordance with the laws of, the state of California.

Other Important Legal Terms

Legal Consent, Liability, and Indemnification.

The terms in this Privacy Policy and in our Terms of Use have legal importance and may be used by us in a legal proceeding, including to restrict certain claims by you or to limit your rights

Specifically, by using our Services or accessing the Site you agree:

Video Viewing Behavior. As described elsewhere in this privacy policy and for purposes of clarity, your video viewing activity, including information as to whether you requested or obtained specific video materials or services, may be collected and shared by NNA with third parties, including, without limitation, service providers with whom we partner to provide our Products to you, as well as our advertising, social media and other business partners.  By using our Products where videos are displayed, you consent to the collection and sharing with third parties of your video viewing activity, if any, with each such consent being valid for two years from the date of such use or until you withdraw your consent by emailing webmaster@nationalnotary.org.

Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, WILL WE OR OUR SUBSIDIARIES, PARENT COMPANIES OR AFFILIATES BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES THAT RESULT FROM OUR USE OF PERSONAL INFORMATION, EVEN IF WE ARE ADVISED BEFOREHAND OF THE POSSIBILITY OF SUCH DAMAGES, AND THE MAXIMUM AMOUNT OF DAMAGES FOR WHICH WE WILL BE LIABLE UNDER THIS AGREEMENT WILL BE THE GREATER OF THE FEES YOU PAID FOR ANY PRODUCT IN CONNECTION WITH WHICH YOU PROVIDED YOUR PERSONAL INFORMATION, OR $100. (BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN CATEGORIES OF DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IN SUCH JURISDICTIONS, OUR LIABILITY AND THE LIABILITY OF OUR SUBSIDIARIES, PARENT COMPANIES AND AFFILIATES, IS LIMITED TO THE FULLEST EXTENT PERMITTED BY SUCH LAW.) YOU SPECIFICALLY ACKNOWLEDGE AND AGREE THAT WE ARE NOT LIABLE FOR ANY DEFAMATORY, THREATENING, OFFENSIVE OR ILLEGAL CONDUCT OF ANY USER OF OUR PRODUCTS.

Indemnification. You agree to indemnify and hold harmless us, our affiliates, and each of our and their respective directors, officers, managers, employees, shareholders, agents, representatives, and licensors, from and against any and all losses, expenses, damages and costs, including reasonable attorneys' fees, that arise out of your provision of any inaccurate or unauthorized Personal Information to us or your violation of this Agreement or any rights of another. We reserve the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this section. In such event, you agree to provide us with such cooperation as is reasonably requested by us.

Choice of Law. This Agreement will be governed by and construed in accordance with the laws of the State of Delaware without giving effect to any principles of conflicts of law.

Statute of Limitations for All Claims. You agree that regardless of any statute or law to the contrary or providing for a longer period, any claim or cause of action that you may have arising out of or related to use of the Products or this Agreement must be filed by you within one year after such claim or cause of action arose or be forever barred.

WAIVER OF CLASS ACTION CLAIMS. This is an important section that limits your right to bring a class action against us. You and NNA agree that each party may bring disputes against the other party only in an individual capacity, and not as a plaintiff or class member in any purported class or representative proceeding, including, without limitation, a federal or state class action lawsuit. However, nothing in this section limits your right or NNA’s right to bring a lawsuit against each other as an individual plaintiff. This provision applies to the maximum extent permitted by applicable law to all claims that arise under, in connection with, or relate to this Privacy Policy or the Personal Information you provide to us (whether your own or any other Personal Information you provide), Personal Information that is automatically collected by us and/or obtained by us from third parties; that arose under, in connection with, or relate to any previous privacy policy in effect or that otherwise arose before these terms went into effect; or that may arise in connection with or after or otherwise relate to your Personal Information (or any other Personal Information you provide to us) after termination of any business relationship we may have with you, including cancellation or deletion of your accounts if applicable.

ACCESSIBILITY. If you experience any difficulty in accessing any part of this Website or this Policy please contact us at webmaster@nationalnotary.org.

Changes to this Statement

The NNA reserves the right to periodically update this Privacy Statement to reflect company and customer feedback, as well as any changes in how your personal information is used. Material changes to this Statement will be prominently posted prior to implementation. By using our websites and services, you agree to be bound by any modifications, alterations, or updates made to this policy. We encourage you to review this Statement periodically to stay informed about how the NNA is collecting, using, and protecting your information. When we make changes, we will update the "Last Updated" date and post the updated notice on our products. Your continued use of our websites and services after changes are posted will signify your acceptance of those changes.

Contact Info

If you have any questions or comments about this Privacy Policy, the ways in which we collect and use your Personal Information described here, your choices and rights regarding such use, or you with to exercise your rights, please contact us as provided below. The NNA welcomes your comments regarding this Privacy Statement. Please contact us with any comments, questions or concerns by telephone, email or postal mail.

Write Us:

NNA Privacy (Web)
National Notary Association
9350 De Soto Ave.
Chatsworth, CA 91311

Call Us: 1-800-876-6827

If you are a California resident and wish to exercise your rights under California law, please do not hesitate to contact us at:

Email: ccpa@nationalnotary.org

Postal Address: NNA Services, LLC
Attn: Robert Clarke, CFO
9350 De Soto Avenue
Chatsworth, CA 91313

If you are considering the purchase of any of our NNA Bond or E&O insurance products, you should consider viewing the CPRA page of our insurance underwriter which is Merchants Bonding Company.  Access their CPRA Notice of Collection here: 

https://www.merchantsbonding.com/privacy/california-notice

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