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Terms & Conditions


Read our return/refund policy.

All NNA policies referenced above are subject to change without notice.

Linking to Terms and Conditions

By linking to any page on, you hereby agree to be bound by the following terms and conditions.

  • Links may be text-based using the words: "National Notary Association," or "" Any text description accompanying the link must read:
    "The National Notary Association is the nation's professional Notary organization and serves the professional, educational, career and business needs of Notaries throughout the U.S. Since 1957, the NNA has helped Notaries to serve society responsibly and ethically."
  • Links may be to the home page or any other page of the public area of Links may not be to any area of where access is restricted to NNA members only, including the Member Community, NNA Notary Signing Agent Section and all other restricted-access areas.
  • By establishing a link to, you acknowledge and agree that, other than as set forth herein, all rights to the Licensed Marks, other NNA marks, the content appearing on and the design of belong to the NNA.
  • Frames may not be created around or other techniques used that alter in any way the visual presentation or appearance of
  • You must not misrepresent your relationship with the NNA or present false or misleading impressions about the NNA. No links to may be used in a manner that implies or suggests that the NNA approves or endorses you or any individual or group, any organization or business, any Web site or any goods and services (in all cases, except as the NNA may have agreed separately in writing).
  • The NNA shall have no responsibility or liability for any content appearing within your website. You agree to indemnify and defend the NNA against all claims arising out of or based upon your website.
  • No links may appear within your website if any part of your site contains content or materials that may reasonably be interpreted as defamatory, libelous, obscene, pornographic, profane, deceptive, fraudulent, illegal or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of any third party rights.
  • No use of any NNA logo, mark, slogan, screen shot or copyrighted designs (collectively, "Brand Features") is permitted without prior written approval from the NNA.
  • The NNA reserves the right to amend these linking terms and conditions at any time. By continuing to link to, you agree to be bound to and abide by these linking terms and conditions, as well as other legal terms of use and conditions on, as amended from time to time. All terms and conditions related to the use of will be construed according to the laws of the State of California, United States of America, without regard to its conflict of law provisions.

SMS Terms of Service

  • When you opt-in to the service, we will send you an SMS message to confirm your signup.
  • If you sign up to receive updates about your CA Live Webinar and/or CA Notary Exam, you will receive up to 5 messages about those events only. If you sign up to receive an alert when NNA 2023 registration is open, you will receive one message only with that information.
  • You can cancel SMS service at any time. Text “STOP” to 37242. After you send the SMS message “STOP” to us, we will send you one SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. 
  • If you need further assistance, text “HELP” to 37242. After you send the SMS message “HELP” to us, we will respond with instructions on how to use our service as well as how to unsubscribe.
  • We are able to deliver messages to the following major mobile phone carriers:  AT&T, Sprint, T-Mobile, Verizon and Metro PCS.
    *Carriers are not liable for delayed or undelivered messages
  • Message and data rates may apply for any messages sent to you or from you. If you have any questions about your text plan or data plan, contact your wireless provider. For all questions about the services provided by the short code number 37242, email

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