Workshops

View Overview

Sunday
June 7

8:00 AM


  • 8:00 a.m. – 4:00 p.m.|Room 1

    Become a Certified Notary Signing Agent and turn your Notary commission into an income-earning opportunity. The NNA’s award-winning NSA Certification eLearning course is coming to NNA 2020 as an instructor-led class. Take advantage of this once-a-year opportunity. You do not need to be registered for NNA 2020 to attend this pre-conference workshop. Select this option when registering online or call us at 1-844-4NNA-CONF (1-844-466-2266) to register over the phone.

    Your NSA Certification Package includes:

    • Six-hour Live NSA Certification course and course book.
    • NSA Certification exam and industry-accepted background screening*.
    • One-year listing on SigningAgent.com (upon certification).
    • Complimentary access to our Notary Essentials® eLearning course.

    This is a pre-conference course and requires an additional fee. View pricing on our Registration page.

    You must be a Notary before accepting an assignment as an NSA. Make sure that you meet all the requirements to provide signing services in your state. The NNA Notary Signing Agent Certification does not guarantee these qualifications have been met. For more information, visit our Signing Agent information page.

    *Certification exam and background screening information will be emailed to you after course completion. These items are required to complete NSA certification process.


  • 8:00 a.m. – 5:00 p.m.|Room 2

    Grow your career by learning to complete the most-requested USCIS forms. Taught by a professional trainer, this live seminar can help you gain professional skills and knowledge for a career* in preparing immigration forms. If you have the language skills to serve an immigrant population, here’s a service you can offer.

    Get hands-on experience with immigration forms in live practice sessions including:

    • I-130: Family Petition
    • Application for Permanent Residence (Affidavit of Support)
    • N-400: Application for Citizenship
    • Freedom of Information Act (FOIA) requests

    Discover opportunities for translation, securing necessary documents, submitting forms, making referrals as well as identifying the do's and don'ts for Notaries serving as Immigration Forms Specialists. To learn more, including information about restrictions in certain states and bond requirements, visit our Immigration Forms Training page, or call 1-844-855-6761.

    This is a pre-conference course and requires an additional fee. View pricing on our Registration page.

    *State rules and restrictions apply. NJ and OR prohibit non-attorneys from acting as immigration consultants. CO, NC and TN prohibit non-attorney Notaries from representing themselves as immigration consultants or experts on immigration matters.

2:00 PM

  • Conference Registration
    2:00 p.m. – 6:00 p.m.|Salt River Registration Area

5:00 PM


  • 5:00 p.m. – 5:30 p.m.|Salt River Ballroom

    Kick off this year’s Conference with an exciting evening at the Talking Stick Resort and Casino. If you are new to NNA Conferences or have been to multiple ones, please join us as we highlight the important events at NNA 2020. At this kick-off, you will have the opportunity to meet some of the NNA staff as well as NNA Ambassadors who will help you throughout this year’s Conference. We look forward to seeing you there!

5:30 PM


  • 5:30 p.m. – 7:00 p.m.|Salt River Ballroom and Salt River Foyer

    Join us for cocktails (don’t forget your drink tickets), appetizers, music, DANCING and a whole lot of fun! Greet old friends and meet new ones during this networking event. You will want to save room for dinner, so you can enjoy any one of the great restaurants located at Talking Stick Resort!

Monday
June 8

7:30 AM


  • 7:30 a.m. – 8:00 a.m.|Hallway outside of Room 1

    Top business luminaries and star athletes, such as Apple CEO, Tim Cook, Ariana Huffington, Founder and CEO of Thrive Global, and Derek Jeter, Former MLB great and current owner of the Miami Marlins, have established morning habits to help them RISE and SHINE every day. Come notaRISE and SHINE with our in-house motivational speaker and wellness coach, Susi Sivkov. She’ll help you take your NNA2020 experience to the next level with three simple morning habits that can make you the next top business luminary: MOVE, BREATHE, BELIEVE!

    MOVE: No need to show up in your yoga pants. Just dress for the day. We will do some light movement to get the blood flowing. This will bring elevated energy to body, mind and spirit and will heighten your overall conference experience.

    BREATHE: Together, we will take a few moments to create a fresh canvas in your busy mind. Mindfulness and breathing exercises will help you clear some space for new thoughts and ideas as you are inspired throughout conference.

    BELIEVE: Just being at NNA2020 proves you are a motivated individual. But even the most successful people realize that motivation doesn’t last forever and needs to be constantly recharged. Let’s power up together! When you recharge in a group of people with shared excitement, it heightens that good energy for you and for those around you.

8:00 AM

  • Conference Registration
    8:00 a.m. – 5:00 p.m.|Salt River Registration Area

  • Breakfast
    8:00 a.m. – 9:00 a.m.|Salt River Ballroom

9:00 AM


  • 9:00 a.m. – 9:45 a.m.|Salt River Ballroom

    NNA 2020 officially begins as we take roll…the ever-popular ROLL CALL OF STATES that is! Let’s hear from you as we announce your state that is being represented at NNA 2020. Our CEO, Tom, will also highlight the exciting and educational workshop programs that have been developed with YOU in mind.

9:45 AM

  • Exhibit Hall & NNA Store
    9:45 a.m. – 6:00 p.m.|Salt River Foyer

10:15 AM


  • 10:15 a.m. – 11:45 a.m.|Room 1|Notary Skills

    This upbeat hands-on workshop will walk you through real-life Notary situations, step by step. Developed by the staff of the NNA, this workshop will explain all the important aspects of lawful, prudent Notary practices.

    • Develop the skills to tackle any notarization with ease.
    • Practice the five easy-to-remember steps of notarization.
    • Hands-on walk-through real-life Notary situations.



  • 10:15 a.m. – 11:45 a.m.|Room 2|Business Skills

    If you are interested in more than just making money with your Notary commission but looking to make it a career, this is the workshop for you. Led by a speaker who has done just that, you will hear tips, and get tricks and tools needed to create a sustainable, thriving full-time Notary Public, Loan Signing Agent business model.

    • Discover skills you should develop to help your business thrive.
    • Understand Notary marketing 101 like social media and website marketing.
    • Identify your customer base and how to target the most profitable customers.



  • 10:15 a.m. – 11:45 a.m.|Room 3|NSA Skills

    Conducting a loan signing is an important service that Notary Signing Agents (NSAs) provide real estate clients and their customers. Ironically, throughout the entire loan signing process, the NSA is the only “face” that the customer sees. Therefore, it is imperative that NSAs manage loan signings like a pro by meticulously performing the following four steps in an accurate, efficient, confident, and timely manner: accepting the assignment, handling pre-closing activities, executing the closing ceremony, and performing post-closing responsibilities. This hands-on workshop will guarantee the NSA an “A” scorecard across the board with their real estate clients.

    • Learn steps to a successful loan closing from A – Z.
    • Role play closing confirmation.
    • Maintain professionalism throughout entire closing process.
    • Deliver an introductory script with Toastmaster’s expertise.
    • Learn to describe and present documents with smoothness, simplicity, and accuracy.
    • Manage closings within an optimum time frame.



  • 10:15 a.m. – 11:45 a.m.|Room 6|NSA Skills

    Led by two former Title Agents, discover insider secrets on breaking free from the chains of Signing Services and Get Signings Directly from Title Companies. Develop a more consistent and more profitable stream of income by building relationships with your local title companies.

    • Learn how to stand out from other signing agents so title companies pay attention to you.
    • Create a consistent marketing plan to keep your name in front of title companies so they call you when they need a mobile Notary.
    • Understand what title companies really need from a SIgning Agent so you become the best option available in your area.



  • 10:15 a.m. – 11:45 a.m.|Room 7|NSA Skills

    If you have completed the basic Notary Signing Agent training and have conducted a few loan signings, you are ready for this advanced course! The course takes a deeper dive into understanding the mortgage industry as a whole including the loan documents you will be handling on a normal basis. Take your skills to the next level by attending this workshop!

    • Understand important mortgage industry concepts.
    • Hear differences between key loan documents.
    • Discover how the lender comes up with initial deposit amounts, the loan payoff and per diem interest.
    • Learn the importance of filling out all forms correctly.



  • 10:15 a.m. – 11:45 a.m.|Room 8|Business Skills

    Creating Notary work in unique areas of your community is essential to taking your business to the next level. This workshop will cover business opportunities like networking during volunteer work and generating media attention for your Notary business.

    • Discover the unique areas of your community that may be under-served by Notaries.
    • Understand the different skill sets you could learn to increase your business.
    • Hear tips from Notaries who perform this type of work on a daily basis.


11:30 AM

  • Professional Photos Room
    11:30 a.m. – 1:30 p.m.|Outside of Salt River Room 8

11:45 AM

  • Lunch Break
    11:45 a.m. – 1:15 p.m.

1:15 PM


  • 1:15 p.m. – 2:15 p.m.|Room 1|Networking Skills

    In this competitive world, anyone can be "just a Notary". Why not be an "exceptional Notary that shines??!!" Life as we know it is constantly changing, so it's important to know how to flow with changes in the business world of tomorrow.

    • Receive tools and tips needed to operate an efficient and effective Notary business plan.
    • Discover the "Abracadabra" effect of being resourceful with your Notary business.
    • Identify areas of potential engagement within your local community.



  • 1:15 p.m. – 2:15 p.m.|Room 2|Remote Online Notarization Skills

    In the rapidly growing world of technology, electronic notarizations are becoming more of the norm rather than an exception. Remote online notarizations are taking the headlines, but eNotarizations are still the most common type of electronic notarization performed. Find out about the advantages of adding this skill to your Notary resume.

    • Understand the requirements to become an eNotary in your state.
    • Examine the steps to complete an electronic notarization.
    • Discover the benefits of being an eNotary in your area.



  • 1:15 p.m. – 2:15 p.m.|Room 3|NSA Skills

    If you have been a Signing Agent for any length of time, you have probably come across some very interesting people and unusual situations. Listen to a veteran NSA describe her unusual situations, from a nudist colony visit, to a person needing medical attention, to having to make a quick getaway because she didn't feel safe. The session will focus on the reality of meeting strangers in their environment and learn the best way to handle them.

    • Hear other NSA's experiences at loan signings.
    • Gain confidence for just about any situation you are in.
    • Determine what you are willing to tolerate during the loan assignment.



  • 1:15 p.m. – 2:15 p.m.|Room 6|Business Skills

    Notaries who provide mobile service to hospitals face issues concerning the completion of a successful notarization for various reasons. Many are just due to patients who are uninformed as well as social workers or nurses who assist them in obtaining these services.

    • Educate staff who participate in assisting patients to obtain Notary services in two-step plan.
    • Provide state-specific, short in-service (presentation) specifically for this purpose or as a part of staff meeting.
    • Arrange through Department of Social Services or Director of Nursing.



  • 1:15 p.m. – 2:15 p.m.|Room 7|Business Skills

    A GNW Notary Business is a business which is open to the general public. This workshop walks you through the proper steps in starting and maintaining a GNW business. You will learn such things as how to determine a good location, what you will need to start your business, invoicing your clients, diversifying services, etc.

    • Discover the benefits of starting your own general Notary work business.
    • Understand the steps needed to start a successful business.
    • Hear tips on maintaining your business to ensure long-term success.



  • 1:15 p.m. – 2:15 p.m.|Room 8|Remote Online Notarization Skills

    What’s the work like for online Notaries? Is it hard to understand the technology? What equipment will I need? Can I make money doing this? Go behind the scenes to see the daily schedule for a remote online Notary and all the opportunities this new type of notarization brings.

    • Learn about the equipment needed to be an online Notary.
    • Understand what a work schedule looks like.
    • Discover income possibilities working remotely.


2:45 PM


  • 2:45 p.m. – 3:45 p.m.|Room 1|NSA Skills

    Discover how to get in the door of a title/escrow company, mortgage company or real estate office and, once inside, hear tips on retaining that business. This workshop focuses on creating your brand by learning steps to professional excellence. Included are instructions on retaining business, networking and learning how to turn lost business around.

    • Hear tips on getting assignments and keeping work coming your way.
    • Understand how to create your brand of professional excellence.
    • Learn what it takes to turn lost business around.



  • 2:45 p.m. – 3:45 p.m.|Room 2|Networking Skills

    Grow your business as a Notary public professional by integrating your passion, knowledge, and expertise to reach out to your community. There are countless ways that Notaries can get involved in creating a strong community presence, such as: providing services for benevolent causes, training and mentoring other Notary Publics, participating in the legislative process, and embracing change. A WIN-WIN for the community and the Notary Public professional: top-notch trustworthy service resulting in increased income opportunities for Notaries and/or the opportunity to “give back” to your community by providing benevolent services that make a difference in the lives of others.

    • Assess your passion, knowledge, and expertise.
    • Learn the ABCs of developing and maintaining a strong Notary network.
    • Ways to get involved with the community.
    • Steps to increasing the Notary’s bottom line.
    • Hear from Notaries who built a strong community network.



  • 2:45 p.m. – 3:45 p.m.|Room 3|Business Skills

    To operate a successful business in today’s fast-paced global economy, Notaries must understand and embrace technology! This workshop will explore a variety of smartphone (Apple & Android) apps that will enhance not only your mobile Notary businesses but your everyday lives as well. The presentation will also cover apps that protect your personal safety and the pros and cons of both Google Maps and Waze and the concerns of local law enforcement nationwide.

    • Familiarize yourself with the latest in productivity software.
    • Learn about special accounting software for Notaries.
    • Understand the advantages and disadvantages of Google Maps and Waze.



  • 2:45 p.m. – 3:45 p.m.|Room 6|Business Skills

    If you want to expand your market for notarizations and take your Notary business to the next level, there is a growing need at unique facilities. Learn to target jobs in jails, hospitals, nursing homes and more and understand the extra skills needed for these jobs.

    • Learn about the opportunities at these unique facilities.
    • Understand the types of notarizations you will need to perform.
    • Hear stories of increasing your income as well as performing rewarding Notary work.



  • 2:45 p.m. – 3:45 p.m.|Room 7|NSA Skills

    Notary Signing Agents can manage their business and connect with top title companies for signing opportunities through Snapdocs' free digital closing platform. Learn how you can get started in five minutes, and discover a variety of tools to help you manage your entire workflow with just one account.

    • Create your free Signing Agent account to unlock signing opportunities.
    • Understand how signing services and title companies use Snapdocs' technology to connect with Signing Agents.
    • See a demo of available features, including accounting, analytics, and communication tools.



  • 2:45 p.m. – 3:45 p.m.|Room 8|Notary Skills

    Discover some top tips to ensure compliance in completing the Form I-9 & E-Verify. Are you an authorized representative completing an I-9 for a company? What are your responsibilities as an authorized representative? Learn the do’s & don’ts and many ‘in the weeds’ areas you may not be aware of regarding both the Form I-9 and E-Verify. We have saved the last 30 minutes for any and all of your questions on this topic.

    • Review compliance tips for the Form I-9 and E-Verify.
    • Understand your responsibilities as an authorized representative.
    • Discover areas of the Form I-9 and E-Verify you may not be aware of.


3:45 PM

  • Ice Cream Social sponsored by Amrock
    3:45 p.m. – 4:30 p.m.|Salt River Foyer

4:30 PM


  • 4:30 p.m. – 5:30 p.m.|Talking Stick Resort Showroom|Notary Skills

    Join us for this fun, interactive, game show-style presentation. We ask the questions and you provide the answers. Topics include best practices, Notary history, loan signings, document descriptions and geography (or not). May the best team win and be crowned “Seal Master Champions.”

    • Test your knowledge on Notary best practices.
    • Learn how to think quickly on your feet in any Notary situation.
    • Have fun while increasing your Notary knowledge.


Tuesday
June 9

7:30 AM


  • 7:30 a.m. – 8:00 a.m.|Hallway outside of Room 1

    Top business luminaries and star athletes, such as Apple CEO, Tim Cook, Ariana Huffington, Founder and CEO of Thrive Global, and Derek Jeter, Former MLB great and current owner of the Miami Marlins, have established morning habits to help them RISE and SHINE every day. Come notaRISE and SHINE with our in-house motivational speaker and wellness coach, Susi Sivkov. She’ll help you take your NNA2020 experience to the next level with three simple morning habits that can make you the next top business luminary: MOVE, BREATHE, BELIEVE!

    MOVE: No need to show up in your yoga pants. Just dress for the day. We will do some light movement to get the blood flowing. This will bring elevated energy to body, mind and spirit and will heighten your overall conference experience.

    BREATHE: Together, we will take a few moments to create a fresh canvas in your busy mind. Mindfulness and breathing exercises will help you clear some space for new thoughts and ideas as you are inspired throughout conference.

    BELIEVE: Just being at NNA2020 proves you are a motivated individual. But even the most successful people realize that motivation doesn’t last forever and needs to be constantly recharged. Let’s power up together! When you recharge in a group of people with shared excitement, it heightens that good energy for you and for those around you.

8:00 AM

  • Breakfast
    8:00 a.m. – 9:00 a.m.|Salt River Ballroom

9:00 AM


  • 9:00 a.m. – 10:00 a.m.|Salt River Ballroom

    Kim Coles is a refreshing and successful woman who has made her mark in several industries. You don’t want to miss her message designed with Notaries in mind.

10:00 AM

  • Exhibit Hall & NNA Store
    10:00 a.m. – 4:30 p.m.|Salt River Foyer

10:30 AM


  • 10:30 a.m. – 12:00 p.m.|Room 1|Notary Skills

    Everyone has that one notarization they hope never comes back to bite them. Unfortunately, some do! Come hear real-life Notary horror stories, and what lessons can be learned from these unfortunate souls. Topics will cover all aspects of Notary rules and laws, including personal appearance, disqualifications, identification, journals, signing for the elderly, personal/employer liability and more.

    • Learn how to feel confident by knowing the rules in your state.
    • Discover the proper procedures to stay out of trouble.
    • Hear real-life stories that you can learn from when you are notarizing.



  • 10:30 a.m. – 12:00 p.m.|Room 2|Networking Skills

    In competitive business fields, the common thought is to grow your business, you must defeat your competition. However, in the small world of Notaries, that theory is being proven false. If you want to grow your business beyond your wildest dreams. collaboration is key! Collaboration means working together with one or more people to achieve a result greater than you can alone. Collaboration brings new skills to your business that you may not have, creates new connections and provides larger opportunities than working in a silo.

    • Learn what collaboration is.
    • Discover the ways collaboration can grow your business faster than on your own.
    • Identify what works well for collaboration to start your own collaborative project.



  • 10:30 a.m. – 12:00 p.m.|Room 3|NSA Skills

    If you have completed the basic Notary Signing Agent training and have conducted a few loan signings, you are ready for this advanced course! The course takes a deeper dive into understanding the mortgage industry as a whole including the loan documents you will be handling on a normal basis. Take your skills to the next level by attending this workshop!

    • Understand important mortgage industry concepts.
    • Hear differences between key loan documents.
    • Discover how the lender comes up with initial deposit amounts, the loan payoff and per diem interest.
    • Learn the importance of filling out all forms correctly.



  • 10:30 a.m. – 12:00 p.m.|Room 6|Business Skills

    Now that you've decided to offer new services to boost your income, how do you get the word out and attract customers? You need a plan...a marketing plan. This workshop demonstrates the steps that are involved in creating a basic and effective plan to market new services.

    • Understand the reasons behind creating a good marketing plan.
    • Learn the steps to creating an effective plan.
    • Discover income opportunities as you increase your marketing efforts.



  • 10:30 a.m. – 12:00 p.m.|Room 7|Remote Online Notarization Skills

    Come in and witness the functionality of notarizing documents online, from the company that started it all in Virginia in 2011! In this workshop, you will see how easy it is to perform an online notarization and how this process will improve job possibilities for Notaries everywhere.

    • Learn which states currently allow online notarizations and which states may be approving it soon.
    • Understand the process to become an electronic/online Notary.
    • Discover the advantages of becoming an electronic/online Notary in your state.



  • 10:30 a.m. – 12:00 p.m.|Room 8|Notary Skills

    Many states have antiquated Notary laws that have been untouched for decades. These may include the commissioning process (training, exam, background check), types of notarial acts permitted, and allowable fees. You can help bring your state Notary laws into the 21st century to better serve and protect your citizens who rely on Notaries for help with their important documents.

    • Determine what aspects of your state laws could be improved such as more stringent requirements to become a Notary, notarial procedures and the benefit these changes would be to Notaries, businesses, and the citizens of your state.
    • Gather support by talking with other Notaries in your state, state officials and other consumer advocacy groups.
    • Learn the legislative process of introducing the bill.


11:30 AM

  • Professional Photos Room
    11:30 a.m. – 1:30 p.m.|Outside of Salt River Room 8

12:00 PM

  • Lunch Break
    12:00 p.m. – 1:30 p.m.

1:30 PM


  • 1:30 p.m. – 2:30 p.m.|Room 1|Networking Skills

    Notary laws and regulations are frequently changing all over the country in your respective commissioned States or Jurisdictions. Thus, in order to have a voice and presence as a go-to Notary Public, it is important that you learn how to affect positive change in your community. In this presentation, you will not only receive often overlooked marketing tips but you will also learn the following:

    • How to take advantage of public outreach resources.
    • How to view and form collaborations with other notaries.
    • How to use your Notary Public Official status to raise community awareness.



  • 1:30 p.m. – 2:30 p.m.|Room 2|Notary Skills

    Have you been confronted with a request that you weren't sure you could perform and you went to your state's laws for clarification? It is not uncommon that your state's statutes didn't address this specific request...so, what do you do? In instances like this, the best resource is to depend on The Code...the Notary Public Code of Professional Responsibility. Written by legal experts with assistance from the leaders of the NNA, this code guides and protects you even when your state's laws don't.

    • Learn a brief history of the code and how it was created.
    • Understand the benefits of using the code in your daily Notary work to protect you, your signers and your community.
    • Hear real-life examples of how the code was used to solve difficult Notary situations.



  • 1:30 p.m. – 2:30 p.m.|Room 3|NSA Skills

    This workshop will take you through the abc's of commercial signings. What is a commercial loan? What differentiates commercial from residential? What do the documents look like? What skills do I need to handle these types of signings? Attend this session to have your questions answered concerning commercial loan packages.

    • Learn the differences between commercial and residential loan signings.
    • Identify commercial loan documents.
    • Understand what lenders and title companies expect from their Signing Agents.



  • 1:30 p.m. – 2:30 p.m.|Room 6|Business Skills

    Hear from 2019 National Notary Association Special Honoree Sonita M. Leak on how to add Wedding Officiant to your resume. As a Notary Public, we are often asked to provide different types of services. In the states of South Carolina, Florida and Maine, Notaries can marry couples without any additional type of certification. There are other states that require additional licenses. Some officiants go online and are ordained through the internet. But did you know that ANYONE can officiate a wedding? Learn more about adding this position to your current Notary business.

    • Learn the role of an officiant in legal ceremonies.
    • Understand the process to become an officiant in your state.
    • Hear tips on growing your new officiant business.



  • 1:30 p.m. – 2:30 p.m.|Room 7|Remote Online Notarization Skills

    The first question many people have when hearing about notarizations being performed remotely is: Doesn't this promote the chance of fraud? Listen to a Notary who has worked for several years as a remote online Notary in Virginia. In this workshop, she will address such topics as: proper RON techniques/protocols, RON best practices, proper ID verification, and real-life incidents that have happened to remote online Notaries that could have landed them in legal trouble.

    • Learn fraud-fighting tips during remote notarizations.
    • Understand legal issues to protect yourself.
    • Hear stories from the remote online notarization world.



  • 1:30 p.m. – 2:30 p.m.|Room 8|Networking Skills

    In this competitive world, anyone can be "just a Notary". Why not be an "exceptional Notary that shines??!!" Life as we know it is constantly changing, so it's important to know how to flow with changes in the business world of tomorrow.

    • Receive tools and tips needed to operate an efficient and effective Notary business plan.
    • Discover the "Abracadabra" effect of being resourceful with your Notary business.
    • Identify areas of potential engagement within your local community.


3:00 PM


  • 3:00 p.m. – 4:00 p.m.|Room 1|Business Skills

    If you want to expand your market for notarizations and take your Notary business to the next level, there is a growing need at unique facilities. Learn to target jobs in jails, hospitals, nursing homes and more and understand the extra skills needed for these jobs.

    • Learn about the opportunities at these unique facilities.
    • Understand the types of notarizations you will need to perform./li>
    • Hear stories of increasing your income as well as performing rewarding Notary work.



  • 3:00 p.m. – 4:00 p.m.|Room 2|Business Skills

    To successfully grow a Notary business in today's market, a web presence on the internet is essential. Fast, secure, reliable, and affordable hosting can make a significant impact on your bottom line! This course, designed specifically for Notaries, will introduce you to a website builder application that's both easy and reliable with free software. Traditional marking is fine, but a website will vastly expand your market outreach lightning fast.

    • Learn why a website is essential for success as a mobile Notary.
    • Discover software available for building your website.
    • Hear tips on building an effective Notary website.



  • 3:00 p.m. – 4:00 p.m.|Room 3|NSA Skills

    Occasionally a Notary Signing Agent may take on an assignment for a transaction involving the sale or purchase of real property. Since sale and purchase transactions have their own unique nuances, documentation for sale and purchase transactions differ from refinance and home equity line of credit assignments. Find out how to add this skill to your resume from two speakers with years of experience in the industry.

    • Learn the roles of the two distinct signers in this transaction, sellers and buyers.
    • Review the types of unique documents that will be included in this type of mortgage closing.
    • Hear how to advertise this skill set to companies looking to hire the right NSA.



  • 3:00 p.m. – 4:00 p.m.|Room 6|Business Skills

    More information coming soon.




  • 3:00 p.m. – 4:00 p.m.|Room 7|Networking Skills

    This presentation will reintroduce and remind us of our opportunities and responsibilities to share the wonders of the Notary Public office through outreach. We will review several innovative approaches and creative events to embrace more "go-giving" options. Our learning group will also explore how, where and when we can offer this great service to our respective communities.

    • Highlight how we can leverage our resources/expertise through our current platforms.
    • Discuss ways we can recruit, offer outreach and influence young scholars to the Notary family.
    • Share examples of great approaches that yield amazing results to our fellow constituents.
    • Recommit our oath of "why" we joined the Notary team and how we pledge to help elevate the profession by "growing our own.'



  • 3:00 p.m. – 4:00 p.m.|Room 8|Business Skills

    The role of a Notary Public has evolved into another defined skillset. Enter the Field Inspection Industry! This presentation is designed to educate you on how you can diversify your income as a Field Inspector. In addition to learning inside tips from two successful Field Inspectors, you will:

    • Learn what a Field Inspector is.
    • Discover training requirements and tools needed.
    • Hear tips on starting and maintaining a Field Inspection business.


6:00 PM


  • 6:00 p.m. – 9:00 p.m.|Ballroom

    You’ll experience an evening of elegance and fine dining at the NNA 2020 Gala Banquet. Enjoy a plated dinner with your selection of gourmet beef, chicken or vegetarian/vegan entrée, along with wine and a pre-dinner cocktail reception. During the Banquet, we will celebrate the stories of achievement from our 2020 Notary of the Year, our Notary of the Year Special Honorees and our March Fong Eu Achievement Award recipient.



Wednesday
June 10

8:00 AM

  • Breakfast
    8:00 a.m. – 9:00 a.m.|Salt River Ballroom

8:45 AM

  • Exhibit Hall & NNA Store
    8:45 a.m. – 11:00 a.m.|Salt River Foyer

9:00 AM


  • 9:00 a.m. – 10:30 a.m.|Room 1|Business Skills

    This workshop will take a ground-up look at building your business. We will discuss how to develop and implement a business plan, the building blocks necessary to be successful and marketing strategies to help you grow. From sound business practices to writing a great email to getting noticed by potential customers –- this workshop will be a wealth of information for the Signing Agent entrepreneur.

    • Determine if you need a business plan and how to write one.
    • Take home to-do items to develop your business.
    • Generate new marketing ideas to try.



  • 9:00 a.m. – 10:30 a.m.|Room 2|Notary Skills

    Everyone has that one notarization they hope never comes back to bite them. Unfortunately, some do! Come hear real-life Notary horror stories, and what lessons can be learned from these unfortunate souls. Topics will cover all aspects of Notary rules and laws, including personal appearance, disqualifications, identification, journals, signing for the elderly, personal/employer liability and more.

    • Learn how to feel confident by knowing the rules in your state.
    • Discover the proper procedures to stay out of trouble.
    • Hear real-life stories that you can learn from when you are notarizing.



  • 9:00 a.m. – 10:30 a.m.|Room 3|Networking Skills

    In competitive business fields, the common thought is to grow your business, you must defeat your competition. However, in the small world of Notaries, that theory is being proven false. If you want to grow your business beyond your wildest dreams. collaboration is key! Collaboration means working together with one or more people to achieve a result greater than you can alone. Collaboration brings new skills to your business that you may not have, creates new connections and provides larger opportunities than working in a silo.

    • Learn what collaboration is.
    • Discover the ways collaboration can grow your business faster than on your own.
    • Identify what works well for collaboration to start your own collaborative project.



  • 9:00 a.m. – 10:30 a.m.|Room 6|Business Skills

    If you are interested in more than just making money with your Notary commission but looking to make it a career, this is the workshop for you. Led by a speaker who has done just that, you will hear tips, and get tricks and tools needed to create a sustainable, thriving full-time Notary Public, Loan Signing Agent business model.

    • Discover skills you should develop to help your business thrive.
    • Understand Notary marketing 101 like social media and website marketing.
    • Identify your customer base and how to target the most profitable customers.



  • 9:00 a.m. – 10:30 a.m.|Room 7|Notary Skills

    Many states have antiquated Notary laws that have been untouched for decades. These may include the commissioning process (training, exam, background check), types of notarial acts permitted, and allowable fees. You can help bring your state Notary laws into the 21st century to better serve and protect your citizens who rely on Notaries for help with their important documents.

    • Determine what aspects of your state laws could be improved such as more stringent requirements to become a Notary, notarial procedures and the benefit these changes would be to Notaries, businesses, and the citizens of your state.
    • Gather support by talking with other Notaries in your state, state officials and other consumer advocacy groups.
    • Learn the legislative process of introducing the bill.



  • 9:00 a.m. – 10:30 a.m.|Room 8|Business Skills

    Creating Notary work in unique areas of your community is essential to taking your business to the next level. This workshop will cover business opportunities like networking during volunteer work and generating media attention for your Notary business.

    • Discover the unique areas of your community that may be under-served by Notaries.
    • Understand the different skill sets you could learn to increase your business.
    • Hear tips from Notaries who perform this type of work on a daily basis.


11:00 AM

  • Closing General Session & NNA 2021 Location Announcement
    11:00 a.m. – 11:30 a.m.|Salt River Ballroom

11:45 AM

  • NNA 2021 Flash Sale Registration
    11:30 a.m. – 12:00 p.m.|Salt River Foyer