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Contact Us

Please contact us with any questions you may have. Additionally, your question may have already been answered in our FAQ section, or you may call us at 1-800-US-NOTARY (1-800-876-6827).

To send your Notary certificate in order to process your seal, stamp, or embosser, please upload your certificate in your My NNA account.

Common Questions

Q

My password reset doesn’t work

Copy/paste the password directly from the email you receive. Be careful, because sometimes an extra space appears at the end or beginning when you do this. An extra space will change the password and not work. More information available here.

Q

CA Certificate Update: Where can I get the updated certificates?

If you are an NNA member, you can download the certificates here (login required). If you are not an NNA member, why not call us to become a member and gain access? Or, you can purchase a pad of certificates here.

Q

CA Certificate Update: Can I use the new CA certificates now?

Yes, you can!

Q

CA Certificate Update: Will my old certificates still work after 12/31/14?

No, using 2014 certificates as of 1/1/2015 will not be in compliance with the new law. See above for how to get access to the new certificates.

Have more questions? Read our FAQs

Still need help? Contact us below. We're happy to help!

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